Systems Engineer - USA (Remote)

WHO WE ARE? Riskonnect, Inc. is the leading integrated risk management software solution provider that empowers organizations to anticipate, manage and respond in real-time to strategic and operational risks across the extended enterprise. Riskonnect is the only provider ranked in the leadership and visionary quadrants by world-renowned industry analysts Gartner and Forrester. We employ more than 1,500+ risk professionals in the Americas, EMEA, and Asia Pacific and serve over 2,400 customers across 6 continents. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work. 

WHY JOIN US? We explore ways to deliver new value, foster creativity, and reach beyond boundaries. We use drive and commitment to energize, engage, and inspire others. We do what is important and strive for continuous improvement, work with passion, and purpose. We act with mutual respect, communicate fearlessly and collaborate to leverage our collective talents. At Riskonnect, we share this set of expectations and values. They guide us every day in every way. These values are more than words – they unite our organization and bring meaning and purpose to what we do. 

#pioneer #spark #focus #community 

THE OPPORTUNITY

The Systems Engineers' responsibilities include providing technical solutions to colleagues in all phases of the client relationship. The candidate will be providing advanced infrastructure support for the Riskonnect client infrastructure. This would include but is not limited to Riskonnect application, Clearsight application and internal solutions necessary to support our clients.     

RESPONSIBILITIES:

Provide advanced application support for technologies used within Riskonnect.  These would include but are not limited to Windows Server 2012 - 2019 server configuration, Force.com platform support, IBM Cognos, Domo as well as other emerging technologies for security and identity management.     

• Security Audits:  
• Contribute technical documentation for SSAE18, SOC2 and ISO27001 audit preparation  
• Continually review / update procedures for audit compliance  
• Develop and maintain architecture documentation for organization infrastructure   

Technology Exposure: 

• Ansible; Enterprise Backup; Force.com  ; Windows Server OS 2012-2019 ; Okta ; Zoho 
• Active Directory / Group Policy 
• AWS / Azure
• Terraform 
• IBM Cognos  
• Kaseya  
• Linux – Redhat  
• Powershell / VBScripting  
• Batch File Programming  
• Storage (EMC)
• IT Operations Deployments / Patching / Maintenance  
• New Relic  
• Zscaler  
• FTP  
• SMTP server configuration  
• Jenkins  
• Networking – load balancer technologies 

MINIMUM POSITION QUALIFICATIONS 

• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment visa at this time

Competencies and Responsibilities: 

• Expertise in troubleshooting system application issues 
• Advanced troubleshooting methodology   
• Attentiveness to detail in technical documentation writing  

Preferred Qualifications 

• 2+ Years experience working with Ansible 
• 2+ Years working with Microsoft Windows Server (2012, 2019)  
• 2 Years working with Internet Information Server v7.0  
• 1 Year working with Salesforce (CRM Usage (case management))  
• 1 Year working with Apache / Tomcat web servers  
• 1 Year PowerShell scripting  
• 2 Years of Linux experience  
• Bachelors degree required in Information Systems, Computer Science or a similar field 

WHY BE A PART OF OUR TEAM? 

Delivering innovative solutions backed by world-class customer service starts with having the best talent. Our 1,500+ risk professionals are valued for the kind of inspired thinking and collaborative spirit that keeps us at the forefront of our industry. As a Riskonnect colleague, you’ll work alongside some of the best and brightest as you help customers manage some of the world’s most challenging and complex risks. In fact, for the past three years, Riskonnect has been recognized as a Best and Brightest Company to Work For (Nationwide). One year on the list could be a ‘one hit wonder’. Two years initiates a trend. Three years makes us part of a very exclusive club and shows the true essence of our organization is to ‘walk the walk’. We are very proud of this accomplishment. 

If you read this and thought “I can do this!” then please submit your qualifications and apply directly at Riskonnect.com/company/careers/ 

Riskonnect is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law