Offer summary

Qualifications:

2+ years of experience in short-term rental or hospitality operations, Excellent written and verbal communication skills, Familiarity with Airbnb, Vrbo, and property management tools, Proficiency with Microsoft Office tools and Google Workspace..

Key responsibilities:

Manage daily operations across Airbnb, VRBO, and PMS tools

Coordinate booking calendars and prevent double bookings

Respond to guest messages quickly and professionally

Monitor occupancy and revenue KPIs; prepare weekly performance summaries.

Job description

Job Title: Real Estate Operations Manager
Permanent Remote | Full-time

StaffRight is the premier outsourced staffing agency helping businesses grow worldwide. We're on the lookout for loyal and motivated rock stars to join our rapidly growing team! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR crew that’s got your back—you’ll love being part of Team StaffRight.

We’re looking for an experienced and detail-oriented Senior Virtual Assistant to manage the daily operations of short-term rental listings across platforms like Airbnb, VRBO, and direct booking channels. You’ll play a key role in overseeing 60+ active units in Southern California, handling guest communications, coordinating calendars, managing pricing tools, and ensuring smooth day-to-day operations.

What You’ll Be Doing:

Manage daily operations across Airbnb, VRBO, and PMS tools (e.g., Hostaway, Hospitable)
Coordinate booking calendars, prevent double bookings, and enforce nightly minimums
Respond to guest messages quickly (within 1 hour) with professionalism and problem-solving
Create or update listings, pricing rules, and seasonal promotions
Use dynamic pricing software (e.g., PriceLabs) to monitor and adjust nightly rates
Track upcoming check-ins/outs and confirm cleaning schedules are in place
Maintain processes for guest reviews and responses
Monitor occupancy and revenue KPIs; prepare weekly performance summaries
Escalate guest or maintenance issues to management as needed

What We’re Looking For:

Excellent written and verbal communication skills
2+ years of experience in STR or hospitality operations
Familiarity with Airbnb, Vrbo, and STR property management tools
Comfortable using tools like Slack, Trello, Google Sheets, and PriceLabs
Available to work in US time zones (Graveyard shift in the Philippines)
Available to start within 2 weeks from job offer

Technical Requirements:

Comfortable in using time-trackers (e.g. Time Doctor)
Own laptop/desktop, noise-cancelling headphones, and webcam
Reliable internet connection (at least 50 Mbps)
Available backup equipment in cases of power and internet outages
Proficiency with Microsoft Office tools and Google Workspace
Familiarity with Airbnb, Vrbo, and STR property management tools

Why You’ll Love Working Here:

💰 Competitive Compensation
We offer a salary range of up to Php 45, 000 per month, commensurate with experience and qualifications, for a full-time commitment of 40 hours per week. Your expertise is valued, and we ensure your efforts are fairly recognized and rewarded.

🏥 Comprehensive Health Coverage:
Your health is our priority. We provide access to high-quality medical insurance, ensuring you and your loved ones have the support and care you need within your country.*

✈️ Paid Time Off and Sick Leave:
We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.

🎉 Service Recognition and Rewards:
Celebrate milestones with our Elite VA program, where your commitment and achievements are honored through thoughtful rewards and heartfelt appreciation.

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