Sourcing Team Leader – BPO Recruitment | Philippines

The ideal candidate is a sourcing expert with a strong command of modern talent acquisition techniques, including Boolean search, LinkedIn Recruiter, and talent mapping. They bring a track record of building strategies especially in environments where structured sourcing frameworks are not yet in place. This role requires excellent communication skills, a data-driven mindset, and the ability to lead and mentor sourcing teams in high-growth, fast-paced environments. Strong analytical thinking, attention to detail, and a proactive approach to solving sourcing challenges are essential.

Key Responsibilities:

• Team Leadership & Oversight: Lead and mentor a team focused on BPO recruitment, ensuring high-quality talent pipelines are delivered on time for various voice, non-voice, and support roles.
• Candidate Sourcing Strategy: Develop and execute effective sourcing strategies using job boards, social media, referral networks, and innovative tools to attract top BPO talent.
• Stakeholder Support: Collaborate closely with recruiters, recruitment leads, and hiring managers to understand job requirements, market conditions, and sourcing needs.
• Market Research & Talent Mapping: Conduct talent mapping and market research to identify sourcing gaps and propose data-driven strategies to improve reach and targeting.
• Performance Monitoring: Track sourcing performance metrics (sourcing-to-hire ratio, candidate quality, pipeline health, etc.) and optimize sourcing team productivity.
• ATS & Database Utilization: Manage sourcing operations within the applicant tracking system (ATS), ensuring data accuracy, proper documentation, and timely updates.
• Training & Capability Building: Coach sourcing team members on best practices, sourcing techniques, candidate engagement, and effective talent outreach.
• Process Improvement: Continuously identify opportunities to improve sourcing processes and candidate experience through feedback and collaboration with the recruitment leadership team.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. 

We are seeking a dynamic and results-driven Talent Acquisition Team Leader to lead and develop our recruitment efforts. The ideal candidate will possess strong leadership abilities, excellent communication and interpersonal skills, and a keen focus on continuous improvement.

• At least 3–5 years of experience in recruitment within a BPO setting, including hands-on experience in sourcing high-volume roles.
• Minimum of 2 years in a supervisory or team lead role, with proven experience in coaching and developing sourcing/recruitment teams.
• Demonstrated ability to build or scale sourcing strategies and workflows, particularly in teams without existing frameworks.
• Strong knowledge of sourcing strategies, Boolean search, and recruitment platforms (LinkedIn Recruiter, Indeed, etc.).
• Proven experience organizing or participating in job fairs, campus recruitment, university talks, and collaboration with LGUs to strengthen sourcing channels.
• Excellent written and verbal communication skills to coordinate with stakeholders.