Capture Management Director - Commercial

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Capture Management Director will lead our RFP responses with a focus on winning each engagement by fully leveraging all of our competitive advantages. The role will be pivotal in identifying any challenge Comcast might need to overcome, challenging and solving the issue with internal stakeholders, and winning the business. Strategically, the Capture Manager will work with our Sales teams to prepare for opportunities early, and with internal teams to meet all requirements before they appear in an RFP.

Job Description

Core Responsibilities

• Lead cross-functional Capture Team for Commercial opportunities to produce winning proposals.
• Partner with sales teams and leadership to proactively identify and win significant commercial opportunities.
• Review RFP/RFI requirements and develop win strategies with internal stakeholders.
• Ensure proposals are compelling, complete, and compliant with evaluation criteria.
• Continuously enhance our work product and tools to maintain a competitive edge.
• Conduct “lessons learned” debrief post RFP process and update.
• Train and upskill team and partners on government/commercial opportunities.
• Provide regular updates on RFP status and potential risks.
• Ensure timelines allow for thorough content and compliance reviews.
• Manage multiple proposals at once and assist with other RFPs as needed
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• Experience with proposal management for large complex RFPs.
• Certification in Project Management (PMP) or Proposal Management (APMP).

Key Competencies:

• Exceptional written and verbal communication skills.
• Ability to summarize non-standard business risks and negotiate/recommend solutions. 
• Demonstrated ability to organize, prioritize, and manage multiple tasks simultaneously, at times with rapid turnaround times.
• Ability to lead teams effectively under proposal deadline pressure, while encouraging enthusiasm for the task.
• Proven ability to work well in a team, as well as independently.
• Must have the ability to present information to all levels of the internal organization and to external team members. Strong stakeholder management skills. 
• Must be willing to work outside of normal working hours to meet customer-driven, firm deadlines, if needed.
• Proficiency with Microsoft Office Suite (particularly Word, Excel, and PowerPoint) is required.
• Experience with graphics, desktop publishing or related field is a plus.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Group Collaboration, Leadership, Program Management, Taking Initiative

Compensation

National Pay Range: $102,608.93 USD-$240,489.68 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.