Customer Category Manager -CVS Confections & Halls

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Drug Channel represents $215MM in GR for Mondelez and is integral part of the Growth Channels.  As a Customer Category Manager, you will play a pivotal role in optimizing product placement, assortment, and promotional strategies to drive growth. Your responsibilities include analyzing market trends, collaborating with cross-functional teams, and implementing innovative solutions to drive sales and customer satisfaction across all Mondelez categories.

How you will contribute

You will:

• Develop and drive customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute customer strategy.
• Ensure the delivery of JCBP (Joint Customer Business Plan)
• Optimize the use of resources in order to obtain more profitability in customer business plans

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

More about this role

Education / Certifications:

• Bachelors Degree preferred

Job specific requirements:

• Minimum 5 years' experience in a customer-facing role in FMCG/CPG industry with proven selling/negotiating experience; HQ Selling experience a plus. Previous experience with CVS is preferred.
• Comfortable managing with ambiguity and working in a role where the scope will change over time based on business needs
• Knows how to get things done both through formal channels and informal network
• Understands Mondelez culture and cultures of external retail organizations / customers
• Establishes partnerships with key internal support functions and stakeholders
• Instills trust and credibility with customers in order to influence strategies and tactics
• Understands origin and reasoning behind best practices; shares best practices across team
• Competent presenting to internal and external senior leaders, can be trusted during challenging questioning
• Experience driving success with a cross functional team
• Strong, proactive communication skills
• Customer focus, management planning
• Capability/background in analytics and insights. Specifically, proficient in IRI
• Experience managing large trade budget and forecast
• Connection to external industry resources

Travel requirements: This role requires quarterly travel to the customer. Due to this, ideal candidates should be based within commutable distance to customer HQ in Rhode Island.

The base salary range for this position is $87,600 to $120,525; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

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