Offer summary

Qualifications:

Technologically savvy with the ability to learn new skills quickly., Basic knowledge of Excel and/or Google Sheets is required., Attention to detail and quick, accurate data entry experience is a plus., Good written and verbal communication skills are essential. .

Key responsibilities:

Learn and apply complex company-specific processes and software.

Ensure inventory is approved and cleared for sale.

Audit ticket purchases for accuracy and document orders not entered into the POS system.

Make outbound calls and perform refund tracking tasks as needed.

Job description

Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that supports data driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and response to supply and demand in the ticketing world. With a commitment to driving innovation, REPS & Co. helps shape a dynamic market environment.

Responsibilities:

Learn a variety of complex, company-specific, processes and software/systems to successfully perform position requirements
Ensure all inventory is approved and cleared to be sold
Audit ticket purchases for accuracy
Attach PDFs to listings in our POS system
Add disclosures to listings informing customers of possible restrictions
Work with internal brokers to ensure accurate ticket purchases
Research, track, and document orders that were not entered into the POS system and then enter those orders
Make outbound calls as needed
Perform refund tracking tasks
In this role you will be expected to spend up to 10% of your time purchasing tickets
Perform all other duties as required

Qualifications:

Technologically savvy and quick on a computer - the ability to learn and apply new skills in a changing environment
Basic knowledge of Excel and/or Google Sheets
Attention to detail
Quick and accurate data entry - previous experience with data entry is a plus
Must be reliable and on time
Must be willing and ready to learn
Good written and verbal communication skills: Able to deliver professional relationships through clear communication to colleagues, team members, and clients
Team Player, Reliable, Collaborative, communicates constructively, and listens actively Consistently shows commitment to the team, and shares openly and willingly
Can accommodate shifting priorities, demands, and timelines through analytical and problem-solving capabilities
Takes prompt action to accomplish department goals. Taking initiative to achieve goals beyond what is required, being proactive and self-motivated
Must be willing to work on a graveyard shift schedule (Pacific Time)
Can work independently