Dutch Speaking Customer Support for Ride-Sharing App Department

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for a Dutch Speaking Customer Support Representative for the Ride-Sharing App Department. In this engaging role, you will provide exceptional support to our Dutch-speaking users, assisting them with inquiries related to the ride-sharing app, ensuring a seamless experience, and resolving any issues that may arise. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply!

Responsibilities

• Deliver high-quality customer support to Dutch-speaking clients via phone, email, and live chat.
• Assist users with ride bookings, app functionalities, and payment inquiries.
• Effectively troubleshoot customer issues and complaints to ensure satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to enhance service quality and address operational challenges.
• Stay informed about app updates, features, and ride-sharing trends to provide knowledgeable support.

Requirements

• Fluency in Dutch and English; proficiency in additional languages is a plus.
• Experience in customer support, preferably in the technology or ride-sharing industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a customer-focused approach.
• Familiarity with CRM systems and proficiency in standard office software.
• A passion for technology and ride-sharing services.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• And more....