Offer summary

Qualifications:

University degree in Economics or Business preferred., Good command of the English language, both spoken and written., Excellent computer skills, particularly in MS Office (Word, Excel, PowerPoint)., Previous experience in a banking branch or call center is preferred..

Key responsibilities:

Contact existing clients via phone to schedule video appointments.

Conduct video calls to present personalized banking products and services.

Recommend value-added financial solutions to clients.

Provide ongoing personal support and client care through remote communication.

Job description

Actionline, on behalf of a leading Greek banking institution, is seeking Digital Customer Advisors in Athens and Thessaloniki to support and serve the bank’s existing clientele through Video Banking.

As part of a digitally advanced service team, you will offer personalized support, present banking products tailored to each client’s needs, and enhance their overall banking experience through remote video communication.

Key Responsibilities

Contact existing clients via phone to schedule video appointments
Conduct video calls to:
• Present personalized banking products and services
• Recommend value-added financial solutions
• Provide ongoing personal support and client care

Candidate Profile

University degree (preferably in Economics or Business)
Good command of the English language (spoken & written)
Excellent computer skills (MS Office: Word, Excel, PowerPoint)
Certification in Investment and/or Insurance products (or willingness to obtain upon hiring)
Previous experience in a banking branch or call center (preferred)
Confidence in using digital tools and communicating via video