Offer summary

Qualifications:

Strong communication skills, both verbal and written., Experience in scheduling or administrative roles is preferred., Ability to handle inquiries professionally and maintain confidentiality., Familiarity with data entry and general office tasks..

Key responsibilities:

Manage and coordinate participant scheduling for study appointments.

Handle phone calls and emails with professionalism.

Liaise with onsite study staff to ensure smooth operations.

Provide logistic information and reminders to participants.

Job description

Work Location: Remote within the United States

Engagement Model: Freelance/Independent Contractor

Estimated Project Duration: 7 weeks

Estimated Start Date: June 13, 2025

DataForce by TransPerfect is seeking a Remote Scheduler to join our team for a new data collection project for several locations within the United States. This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.

Role Summary

The Scheduler is responsible for communicating with potential participants via phone or email, and scheduling them based on availability. The Scheduler is the main face of our team to people participating in the study.

Role Responsibilities

Manage and coordinate participant scheduling for study appointments according to project requirements
Handle phone calls, emails, and inquiries with professionalism
Perform general administrative duties including data entry, filing, and preparing materials
Liaise with onsite study staff to ensure smooth participant flow and efficient operations
Uphold confidentiality and ethical standards of the study
Answer questions participants may have
Provide logistic information
Remind participants of upcoming appointments
Communicate schedule changes to participants
Act as liaison between participants and Project Manager
Resolve scheduling conflicts as they occur