Care Coordinator Tier 1 MHP

Care Coordinator Tier 1 MHP

$1,000 Sign on Bonus

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Care Coordinator Tier 1 MHP who demonstrates this mission and wants to work for an organization that makes a difference in the community.

Schedule: Requires 2 evenings, 40 hr/week flexible schedule with the program hours. program hours are M-Th 8:30am-8pm, F 8:30am- 4:30pm.

Mental Health Professional: $23.50 Hourly (Bachelor's degree Required) 

What you will be doing?

• Care Coordination and Support: High Fidelity Wraparound (CCSW). CCSW is provided to children stratified into Tier 1. Designated CCSW Care Coordinators work with an average of 10 families at a time and are never assigned to work with more than 12 families at once.  
• Care Coordination and Support (CCS) is the foundational service that CCSOs provide to Pathways enrolled children and families. It is an evidence-informed, structured approach to care coordination based on the values, principles, and phases of Wraparound. CCS includes a broad set of activities designed to assess, plan, and monitor the service needs of the child and family and includes:  
  • Engagement and outreach to children and families, including education on Systems of Care and Wraparound processes;  
  • Organization and facilitation of a CFT that meets on a regular basis;  
  • Reviewing and updating the child’s IM+CANS regularly, which includes identifying needs and strengths and the developing a strengths-based service plan;  
  • Crisis assessment, safety and prevention planning, and response activities;  
  • Coordinating and consulting with MCOs, providers, other child-serving systems, and any other support involved with the child’s care. This includes helping transition children from an institutional setting, including from an out-of-state setting to a community-based living arrangement; and,  
  • Referring, linking, and following-up with service providers and social service agencies for services recommended by the CFT on the service plan. 
  • Documentation of Pathways Program activities, and services provided 
• This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the management's discretion. 
• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.  
• Responsible to provide independent program coverage when scheduled.   
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.  Review and follow updated policies and procedures.  
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email. 
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.   
• Meet minimum service hour standards (MRO) monthly. 
• Complete all required documentation (IM+CANS, consents, program/agency paperwork) on a timely basis.   
• Complete and sign all MRO Documentation within 48 hours using Cx360 
• Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.   
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.   
• Obtain Input from clients, families, guardians and other staff on how to improve services.   
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager. 
• Obtain and maintain client benefits (Social Security, ALLKids/Medicaid, Link Card, Etc). 
• Assure client records are properly maintained per agency procedures.  
• Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.   
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.   
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.   
• Attend monthly clinical supervisions per DHS requirement 
• Attend team meetings and be a positive contributor. 
• Recognize emergency situations and take appropriate action.  Contact Manager and Director per procedure.  Complete necessary paperwork correctly (incident reports, petitions, encounters).   
• Promote a relationship between clients’ families and additional supports. 
• Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.   
• Maintain a team approach to services.  
• Maintain client rights.   
• Participate in agency committees as assigned.   
• Assure the coordination of services in the community to meet client needs (ie. Financial, legal, advocacy, medical, ect.) 
• Promote community / family involvement in facility programs.   
• Participate in and promote organizational and division fund-raising and annual events, if assigned. 
• Participate in the planning and implementation of client activities.   
• Request scheduled and unscheduled PTO utilizing the PayCom program.  Complete punch requests on PayCom as necessary.   
• Follow program and agency procedures for notifying management when unable to attend a scheduled workday.   
• Perform all other related duties, as assigned and in accordance with AID policies and philosophies.   
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed. 
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives.. 
• Utilizes a variety of appropriate resources and educational materials for wellness coaching. (ie., Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.) 
• Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders. 

What will we provide Full Time employees. Benefits_Summary.pdf

• $1000 sign on bonus for full-time 
• 21 Days of Paid Time Off plus 10 Paid Holidays 
• Paid training
• Tuition reimbursement 
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What will you bring to the table?

Education: Bachelor’s degree in Human Services required or Masters Degree in human services preferred

Experience:  Experience working in social services required.

Physical:    

• Navigation of stairs
• No lifting restrictions.
• Ability to provide services in clients’ homes.

Equipment:

• Computer including Microsoft Windows applications
• Copy Machine
• Telephone with voice mail system
• Basic household appliances

Additional Requirements:

• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
• Drive self and clients in agency or personal vehicle.
• Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings
• Evening hours may be required
• Must be able to drive a passenger vehicle
• Must maintain IM+CANS certification

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to possess.