Offer summary

Qualifications:

10+ years of experience managing strategic accounts, including 3 years in a leadership role., Experience in Business Development or Key Account Management in complex B2B environments., Strong leadership and team management skills with a proven track record of success., Ability to engage with senior executives and drive significant business growth..

Key responsibilities:

Lead and mentor a team of Strategic Client Managers across the nation.

Develop and execute account management strategies in collaboration with various business leaders.

Ensure customer satisfaction, retention, and growth through effective collaboration with account management teams.

Travel to customer sites for strategy meetings and represent the company at industry events.

Job description

Description

Join our Winning Team as Vice President of Strategic Client Services

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2025!

The Vice President of Strategic Client Services will be responsible for building & overseeing relations with CARFAX’s most strategic dealer customers. We are looking for an experienced Strategic Account Manager leader to develop and execute strategies that ensure client satisfaction, drive revenue growth, and foster long-term partnerships with enterprise level customers.

Key Responsibilities / What you’ll be doing:

Lead, mentor and develop a team of Strategic Client Managers nationwide
Work closely with Dealer Business, Business Development, and Marketing leadership to develop and execute account management strategy for target customers
Collaborate with National Account and Regional Account Management teams to ensure great customer experience, customer retention and growth.
Support quarterly and annual sales efforts by collaborating with leaders across the business to achieve sales goals and uncover new, high value opportunities.
Travel to customer sites for strategy meetings, product demonstrations, and quarterly account planning meetings.
Represent the company at industry events, forums, and conferences, strengthening our presence and influence within the sector.
Stay informed about industry trends, market conditions, and competitor activities to inform strategic decisions.

Qualifications / What we’re looking for:

10+ years of relevant experience managing strategic accounts including a minimum of 3 years managing a strategic account management team
Experience in Business Development, and/or Key Account Management in complex B2B environments is required.
Strong leadership and team management skills with a track record of building and leading successful teams.
Extensive experience in engaging with senior level executives at large client organizations, with a proven track record of driving significant business growth and achieving revenue targets.
Demonstrated ability to develop and execute strategic plans and achieve business goals.

What’s in it for you:

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces

Don’t just take our word for it:

10X Virginia Business Best Places to Work
9X Washingtonian Great Places to Work
10X Washington Post Top Workplace
3X St. Louis Post-Dispatch Best Places to Work

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

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