Customer Service Representative for a Medical Supplies Store in the US (Home Based Full Time)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills to handle customer interactions effectively., Ability to work independently in a home-based environment., Experience in customer service, preferably in the healthcare sector., Familiarity with handling sensitive information and maintaining confidentiality..

Key responsibilities:

  • Manage inbound and outbound customer calls regarding medical supplies.
  • Assist customers with problem resolution and provide accurate information.
  • Collaborate with team members to ensure timely call responses.
  • Perform additional tasks as assigned by management.

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201 - 500 Employees
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Job description

• Handle inbound/outbound customer calls.

• Provide accurate status and assist in problem resolution.

• Work closely with the team to ensure all calls are answered in a timely manner.

• Work with personal information and maintain patient confidentiality.

• Handle other duties assigned by management.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Client Confidentiality
  • Communication

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