ServiceNow Cloud Developer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Cloud

Job Qualifications:

Skills:

ServiceNow Agile Development, ServiceNow Certified Administrator, ServiceNow IT Service Management

Certifications:

ServiceNow CSA - ServiceNow

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

At GDIT, people are our differentiator. As a ServiceNow Cloud Developer, you will be an important part of our platform support and development team. 
 

The successful candidate will serve as an ITSM subject matter expert as well as a key technical resource regarding the configuration, development, support, migration, and maintenance of the ServiceNow implementation and have fluency in ServiceNow design and development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices.

HOW YOU WILL MAKE AN IMPACT:

• Develop, maintain, and enhance applications on the ServiceNow ITSM platform
• Implement configuration/customization of the ServiceNow application and facilitate the rollout of new modules and configure Application UI and workflow
• Provide ServiceNow architecture advisory support services including but not limited to architectural design reviews, code, roadmap design and prioritization, platform expertise, expert program/project guidance and optimization planning
• Complete internal system audits and actively monitor license utilization (ServiceNow applications as well as third-party add-ons
• ServiceNow platform deployments and upgrades
• Maintaining required information security controls for the platform
• Leading platform design sessions, performing design reviews, familiarity with architect frameworks, and publishing platform standards and design models
• Common services data model and ServiceNow data models, applying data governance strategy and considerations to maximize reuse of common data elements and to maintain high data quality
• ServiceNow product development lifecycle processes
   

WHAT YOU’LL NEED TO SUCCEED:

• Technical Training, Certification(s), or Degree, and 3+ years of relevant experience; OR equivalent combination of yrs of related experience, training, certification, and education will be considered.
• Demonstrated experience in delivering high value solutions from your customer’s perspective with direct experience with ServiceNow platform strategy, design, and operational execution
• Prior experience implementing and deploying applications within the core suite of ITSM applications (Incident, Problem, Change, Knowledge, CMDB), to include reports.  This must include development experience with the ServiceNow APIs and using them to create or modify applications
• JavaScript experience
• ACL and scripting experience
• ServiceNow Flow designer experience
• ServiceNow Certified System Administrator certification (CSA)
• Flexibility to support issues or planned activities after hours, weekends and holidays as needed.
• US Person

PREFERRED QUALIFICATIONS:

• ServiceNow Implementation Specialist (ITSM)
• ITIL v4 Foundations
   

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holiday

The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans