Offer summary

Qualifications:

Experience in supervisory roles, preferably in customer service environments., Strong communication skills in both spoken and written English., Proficiency in Microsoft Office and customer monitoring tools., Knowledge of ATM hardware and software..

Key responsibilities:

Oversee the HD team for the client CAJAMAR and ensure service quality.

Act as the communication link between the customer and the service team.

Distribute tasks and manage time and resources effectively.

Resolve operational problems and handle difficult situations within the team.

Job description

CAJAMAR HD Service. This Supervisor position will be ultimately responsible for the HD team for the client CAJAMAR.
This person will oversee the service and will be the communication link with the customer.
Ability to guide, motivate, and coordinate work teams.
Ability to convey clear instructions and provide constructive feedback.
Ability to handle difficult situations between employees or within processes.
Distribute tasks, manage time and resources.
Resolve operational problems quickly and efficiently.
Knowledge of ATM hardware and software.
Proficiency in customer monitoring tools.
Fluency in Microsoft Office.
Spoken and written English.

Required profile