Offer summary

Qualifications:

Fluency in German and English; additional language skills are a plus., Experience in luxury retail or customer service is highly desirable., Excellent communication and interpersonal skills focused on customer satisfaction., A valid EU passport is required..

Key responsibilities:

Deliver outstanding customer service in German for clients of a well-known luxury brand.

Effectively communicate the brand's story and product information to enhance customer engagement.

Manage customer inquiries, process orders, and provide post-sales support.

Collaborate closely with the sales team to nurture customer relationships and promote brand loyalty.

Job description

Patrique Mercier Recruitment is thrilled to offer an incredible opportunity for German Speaking professionals looking to work in the stunning location of Bali, Indonesia! This role includes a fully paid relocation package, making your transition to this beautiful island both seamless and exciting. As a representative for a prestigious luxury brand, you will provide exceptional customer service and create memorable experiences for our clients. Your fluency in German, along with your dedication to high-quality service, will make you an invaluable asset to the team. If you’re ready for a new adventure and a rewarding career in luxury retail, we’d love to hear from you!

Responsibilities

Deliver outstanding customer service in German for clients of a well-known luxury brand.
Effectively communicate the brand's story and product information to enhance customer engagement.
Manage customer inquiries, process orders, and provide post-sales support.
Address customer complaints and concerns with professionalism and efficiency.
Collaborate closely with the sales team to nurture customer relationships and promote brand loyalty.
Stay updated on industry trends and new product releases to provide insightful support to customers.

Requirements

Fluency in German and English; additional language skills are a plus.
A valid EU passport
Experience in luxury retail or customer service is highly desirable.
Excellent communication and interpersonal skills focused on customer satisfaction.
Ability to work independently and thrive in a collaborative team environment.
Passion for luxury brands and a solid understanding of the luxury retail market.
Willingness to relocate and work flexible hours to meet business needs.

Benefits