Offer summary

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field., Minimum of 5 years of experience as a Siebel CRM Analyst or in a similar role., Hands-on experience with Siebel Tools, Workflows, Scripting, and EAI., Excellent communication and interpersonal skills, along with Siebel CRM certification..

Key responsibilities:

Analyze the Siebel CRM setup and configuration to document business functions and system processes.

Use Siebel tools for system configuration and customization to meet business requirements.

Create and maintain comprehensive documentation for Siebel CRM processes and customizations.

Assist in documenting integrations with other enterprise applications.

We believe that constant innovation is key to staying relevant and competitive. We exist to guide innovative companies like yours throughout the transformation journey and beyond, making your organization future-proof and future-ready. Our work spans the breadth of your enterprise — from customers to employees and operations. We simplify and optimize internal and external processes and strengthen your business potential. We don’t use a cookie-cutter approach. Before we offer solutions, we actively listen to your questions and concerns. We conscientiously evaluate your current environment, processes, and challenges to ensure we provide you with the right mix of solutions and services. We are uniquely focused on delivering rapid business growth through services and technology solutions that evolve how our clients interact with their customers, employees and partners. We leverage best of breed Mobile, Machine Learning, and Cloud platforms to deliver results. Fast. With over 200 highly motivated people in 5 countries, we bring a refreshingly honest, personal and effective approach to making things happen.

Job description

The ideal candidate will be responsible for analyzing the Siebel CRM setup and configuration. This role requires analytical, technical, and communication skills to analyze existing configurations and automations in Siebel and document the Business Functions Enabled, System Functionality, System Processes and Automations.

Responsibilities:
• System Configuration & Customization: Use Siebel tools to review Configure and customizations done to meet business requirements, including workflows, business services, scripting, and user interface modifications.
• Documentation: Create and maintain comprehensive documentation for Siebel CRM processes, configurations, and customizations.
• Explore and understand existing Integration & Data Management: Assist with the introspecting and documenting integrations with other enterprise applications.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a Siebel CRM Analyst or in a similar role, with a strong understanding of Siebel CRM architecture and functionality.
• Hands-on experience with Siebel Tools, Siebel Workflows, Siebel Scripting, and Siebel EAI.
• Experience with relational databases, particularly Oracle, and SQL.
• Excellent communication and interpersonal skills.
• Siebel CRM certification.
• Experience with Siebel Open UI.
• Experience with CRM transformation projects or migrations

Required profile