Global Advisory Analyst

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Advanced analytical and problem-solving skills are essential., Experience with Six Sigma and Agile methodologies is preferred., Strong communication skills, both verbal and written, are required., An Associate's degree or equivalent work experience is necessary. .

Key responsibilities:

  • Contribute to projects by analyzing data to provide actionable insights for clients.
  • Utilize Six Sigma and Agile methodologies to identify business opportunities.
  • Analyze customer feedback to enhance relationships and improve retention.
  • Participate in executing strategies aimed at customer renewals and reducing churn.

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Alight Solutions Information Technology & Services XLarge https://www.alight.com
10001 Employees
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Job description

Summary

Strada's Global Advisory team is dedicated to supporting our customers on their HR & Payroll journeys. The Analyst is primarily accountable for utilizing analytical and problem-solving skills to contribute to projects that deliver measurable business outcomes and ROI. Our focus is on transforming our organization into data-driven consultants to enhance client retention and drive revenue growth.

Responsibilities

As an Analyst, a typical day could include the following:

  • Contributing to projects that align with client and internal goals, analyzing data to deliver actionable insights and solutions to our largest and most complex clients.

  • Effectively utilizing Six Sigma and Agile methodology, coupled with a strong data analytics skill set, to identify opportunities that will propel our business forward.

As an Analyst, you will apply your expertise to deliver high-impact solutions and drive the successful implementation of our core capabilities:

  • Operational Excellence: Analyze and collaborate with colleagues and leaders to identify opportunities for improving processes, experiences, or services, create impact/effort assessments, and develop implementation plans.

  • Value Realization: Deliver detailed value analytics, articulating the benefits of customer investments and adjusting approaches as needed.

  • Customer Success: Analyze customer feedback to identify opportunities to enhance relationships and improve customer retention.

  • Stabilization Strategies: Analyze and identify opportunities to stabilize teams, improve Key Performance Indicators, and create action plans to fulfill commitments to our customers.

  • Renewal Playbook: Participate in executing renewal strategies aimed at retaining customers, reducing churn, and proposing new offerings that align with customer goals.

Qualifications and Requirements

  • Advanced analytical, problem-solving, and collaboration skills to execute and deliver desired outcomes.

  • Ability to utilize data to influence others, both client and internal partners, towards a common vision or goal.

  • Expert ability to conduct primary and secondary root cause analysis to identify trends and opportunities for improvements.

  • Ability to quickly adapt to change while meeting deadlines.

  • Exceptional communication skills (verbal and written); must be able to develop presentations and "tell the story," supported by data.

  • Advanced proficiency with Excel and PowerPoint.

  • Experience with Six Sigma and Agile methodology to drive the development of new solutions and evolve existing solutions.

Education and Certifications

  • Associate's degree and/or equivalent work experience required.

  • Six Sigma and Agile Certification desired but not required.

Work Experience

  • 2+ years of professional work experience in Human Resources Outsourcing or a related field.
  • Minimum 1 year of experience in a client-facing delivery role or applicable analyst experience.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

44,600 USD

Maximum :

70,800 USD

Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Strada also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/3Viqv69


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Communication
  • Microsoft Excel
  • Microsoft PowerPoint
  • Collaboration
  • Adaptability

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