Global Advisory Analyst

Summary

Strada's Global Advisory team is dedicated to supporting our customers on their HR & Payroll journeys. The Analyst is primarily accountable for utilizing analytical and problem-solving skills to contribute to projects that deliver measurable business outcomes and ROI. Our focus is on transforming our organization into data-driven consultants to enhance client retention and drive revenue growth.

Responsibilities

As an Analyst, a typical day could include the following:

• Contributing to projects that align with client and internal goals, analyzing data to deliver actionable insights and solutions to our largest and most complex clients.

• Effectively utilizing Six Sigma and Agile methodology, coupled with a strong data analytics skill set, to identify opportunities that will propel our business forward.

As an Analyst, you will apply your expertise to deliver high-impact solutions and drive the successful implementation of our core capabilities:

• Operational Excellence: Analyze and collaborate with colleagues and leaders to identify opportunities for improving processes, experiences, or services, create impact/effort assessments, and develop implementation plans.

• Value Realization: Deliver detailed value analytics, articulating the benefits of customer investments and adjusting approaches as needed.

• Customer Success: Analyze customer feedback to identify opportunities to enhance relationships and improve customer retention.

• Stabilization Strategies: Analyze and identify opportunities to stabilize teams, improve Key Performance Indicators, and create action plans to fulfill commitments to our customers.

• Renewal Playbook: Participate in executing renewal strategies aimed at retaining customers, reducing churn, and proposing new offerings that align with customer goals.

Qualifications and Requirements

• Advanced analytical, problem-solving, and collaboration skills to execute and deliver desired outcomes.

• Ability to utilize data to influence others, both client and internal partners, towards a common vision or goal.

• Expert ability to conduct primary and secondary root cause analysis to identify trends and opportunities for improvements.

• Ability to quickly adapt to change while meeting deadlines.

• Exceptional communication skills (verbal and written); must be able to develop presentations and "tell the story," supported by data.

• Advanced proficiency with Excel and PowerPoint.

• Experience with Six Sigma and Agile methodology to drive the development of new solutions and evolve existing solutions.

Education and Certifications

• Associate's degree and/or equivalent work experience required.

• Six Sigma and Agile Certification desired but not required.

Work Experience

• 2+ years of professional work experience in Human Resources Outsourcing or a related field.
• Minimum 1 year of experience in a client-facing delivery role or applicable analyst experience.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Strada also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/3Viqv69

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.