2025-7610 Implementation Engineer

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Strategic Analytics is a dynamic, growing team at Arch.  The team develops innovative predictive models and analytical tools to improve profitability and growth.  This position will support the ongoing support, maintenance, and deployment of predictive models and analytical tools of the Strategic Analytics team.  The position requires prior application support experience with technical experience in Python and SQL as well as deployment of code using GitHub actions. The role is for an individual who is open to exploring new monitoring tools in and for Azure, Databricks, and Snowflake as the team is dynamic and the technology needs and requirements are fluid and will evolve over time. 

Responsibilities:

• Support existing applications and workflows for incident resolution 
• Build support tools and expand capabilities to improve monitoring of predictive model applications and processes 
• Use SQL and Python to explore and understand underlying data issues and incident reoslutions, monitoring, performance, and best practices 
• Code deployment using GitHub 
• Develop libraries using Python 
• Document technical workflows and monitoring processes 
• Collaborate with project managers and other developers 
• Contribute and enforce evolving best standards and practices 

Required Skills:

• 3+ years of application support experience 
• 3+ years of experience with Python 
• 3+ years of experience with SQL 
• 3+ years of workflow and/or automation experience 
• Experience with Azure Databricks is a plus 
• Experience with Azure Data Factory is a plus 
• Experience with Azure Logic Apps is a plus 
• Ability to clearly communicate across multiple teams, and the ability to communicate and escalate major issues when appropriate
• Primary function is incident resolution through guidance of playbooks and troubleshooting guides and code deployments. A secondary role is for enhancing monitoring capabilities to reduce the number of incidents. 

Technical Skills: Required
Python
SQL
Workflow and Automation Experience 
Application Development and Support Experience

Desired Skills: 
Microsoft Excel
Excel VBA Scripting
QA Testing Experience

Education:

• BS in Computer Science, Information Technology degree, Data Analytics or equivalent