Job description

Position Summary

JOB DESCRIPTION

River Rock Casino Resort is looking for self-motivated individuals who are able to perform physically demanding tasks of a hotel Room Attendant in a fast-paced environment. We are looking for team members eager to be a part of the Rock-Solid team and take pride in their work of maintaining the cleanliness of assigned guest’s rooms and public areas of the Resort.

The Successful candidate will be responsible for, but not limited to the following:

Making beds, changing linen, vacuuming and cleaning as per policies and procedure
Providing the rooms with fresh towels and toiletries
Restocking inventories as required
Answering guests’ questions
Checking that TVs, radios, lights and AC/Heating are in proper working order
Dusting and polishing furniture
Scrubbing floors, walls and windows as required
Emptying and cleaning waste paper baskets and ashtrays
Removing linens and garbage to appropriate bins
Shampooing carpets as directed and required
Reporting damages to Team Leader or Manager
Liaising and communicating effectively with all appropriate operational departments
Ensuring compliance with licensing laws, health and safety and other statutory regulations
Performing other duties as assigned or directed

The Successful Candidates Will Demonstrate The Following Qualifications

Available to work up to 40 hours per week in a variety of shifts including early morning and weekends as we operate 24 hour per day, seven days a week
High School Diploma
Ability to stand for long periods of time
Ability to lift 50 pounds
Previous housekeeping experience an asset
Energetic, highly motivated
Highly organized with the ability to multitask in a fast-paced environment
Ability to successfully obtain a Criminal Record Check
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
A willingness to learn, develop and achieve new skills for personal and professional development
Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Candidates must be ready and willing to work a flexible schedule. The scheduled hours of work will be based on business needs.