Offer summary

Qualifications:

Previous experience in a Credit Control environment is essential., Strong attention to detail with effective verbal and written communication skills is required., Ability to organise and prioritise workload effectively is necessary., Proficiency in Microsoft Excel, including VLOOKUP and Pivot tables, is needed..

Key responsibilities:

Timely collection of debts and customer payments while resolving account queries.

Liaise with other departments to ensure smooth resolution of credit issues.

Handle disputed invoices and negotiate payments within agreed terms.

Regularly contact customers to manage debts and assist with account setup processes.

Job description

Credit Controller

Xyla (Part of Acacium Group)

Fully Remote Working

Full Time, Monday - Friday, Permanent Role

Competitive Salary plus excellent benefits!

Unlock your potential:

Are you hard-working, organised, and personable, with a passion for working in a people-focused environment?

We have an exciting opportunity within our Xyla Community Services finance team for a Credit Controller to join us! This dynamic and busy role involves managing financial collections and resolving account queries. You will build and maintain close relationships with all customers, including Local Authorities and healthcare clients, ensuring smooth account operations. Additionally, you will collaborate with other departments to resolve outstanding payment issues.

Part of Acacium Group, Xyla is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed.

Our Community Services team leverage short-term, long-term and lifetime solutions to quickly adapt to the changing needs of healthcare systems. As a CQC-registered healthcare organisation, working in partnership with integrated care systems and other NHS organisations, we deliver exceptional elective care outside of hospital.

Every day you will…

Timely and effective collection of all debts and customers payments, maintaining contact with clients to ensure invoices are clear for payment and resolving queries both internally and externally around outstanding invoices.
Liaise closely with other departments within the business so that credit issues are resolved smoothly to meet cash and debtor targets.
Handle disputed invoices and negotiating to bring payment within agreed terms.
Respond promptly to both internal and external stakeholders
Regularly contacting customers to ensure all relevant debts are managed as necessary and Issue customer statements; obtain customer remittances and assist with new account set up administration process.

What’s in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

Fully remote working - with the occasional team office days in Manchester
Dedication to developing you and your career- we can give you the tools, guidance you need to be successful
Progression and development opportunities within a global business made up of over 20 different brands- there are no limits for you!
Endless learning & development opportunities at your fingertips, including fully funded qualifications
Gym Flex- discounted gym memberships, UK-wide
Regular events and incentives
Discounted Tastecard membership
Reward Portal, offering discounts on shops, restaurants and bars
Free flu vaccinations
Cycle to Work scheme
Opportunities to work from home
Life Assurance, Critical Illness Cover and Private Medical Insurance
Optional charity involvement with two paid volunteering days a year
Annual top performers award with £1000 voucher

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you must ideally have…

Previous experience working in a Credit Control environment
The ability to organise and prioritise workload effectively.
A strong attention to detail with good verbal and written communication skills
Working knowledge and experience in using Microsoft Excel using VLOOKUP and Pivot tables

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

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