Offer summary

Qualifications:

1+ years of experience in data analysis or a similar role., Proficiency in SQL for querying and analyzing structured data., Strong data visualization skills and ability to tell a story with data., Bachelor’s or Master’s in Mathematics, Economics, Statistics or related field is a plus..

Key responsibilities:

Perform deep-dive analyses to identify trends and recommend actions that drive impact.

Develop reporting and analyze performance, quality, and engagement with Operations teams.

Design and analyze experiments to measure impact and interpret results accurately.

Ensure data accuracy and integrity while developing dashboards and reports for decision-making.

Job description

Description

About You:

We’re looking for a Business Intelligence Analyst who is excited to work across the business, helping teams make smarter decisions through reliable reporting, deep analysis, and actionable insights.

If you thrive in fast-paced environments, enjoy solving business challenges with data, and want to shape how our company uses analytics, this is the role for you.

You’re a curious, impact-driven analyst who doesn’t just report on data—you dig deeper to find the story behind the numbers. You thrive working directly with teams to provide data-driven guidance that influences key business decisions. You have a strong ability to visualize data insights, build reporting, and understand how different metrics influence growth, engagement, and operational performance.

You are comfortable extracting and analyzing data using SQL and leveraging Excel, or BI tools to uncover insights and create compelling visualizations. You contribute to the design and evaluation of experiments and translate findings into actionable insights for non-technical stakeholders. You take ownership of your work, ensuring high-quality reporting and analysis that drive meaningful impact.

About the Role:

This role is part of our BI function and will work cross-functionally to support teams across the company with data-driven insights and reporting. You'll partner with teams to structure experiments, analyze conversion funnels, optimize user experience, and track performance while contributing to broader analytics initiatives that empower decision-making across the business.

· Perform deep-dive analyses to identify trends, uncover insights, and recommend courses of action that drive impact.

· Work closely with the Operations teams to develop reporting and analyze performance, quality, and engagement, surfacing insights that drive better decision-making.

· Design and analyze experiments, helping teams measure impact, rigorously interpret results, and avoid misleading conclusions.

· Ensure data accuracy and integrity, proactively identifying and resolving discrepancies in reporting and analysis.

· Develop dashboards and reports ensuring key metrics are consistently tracked and easily accessible for decision-making.

· Gather, clean, and manage data from multiple sources, including handling data ingestion from reports such as CSV uploads, Sharepoint, or different databases .

· Support analytics initiatives across the company, partnering with cross-functional teams where needed.

· Support operational analytics by ensuring key data is structured and accessible for forecasting and modeling.

· Identify automation opportunities to streamline analytics workflows and improve efficiency.

· Proactively spot trends, anomalies, and opportunities that others might miss.

Qualifications:

· 1+ years of experience in data analysis or a similar role.

· Proficiency in SQL for querying and analyzing structured data.

· Basic knowledge of statistical concepts.

· Ability to translate business questions into structured reporting.

· Strong data visualization skills. Know how to tell the story

· Understanding data integrity, ensuring reports and dashboards are accurate and reliable.

· Familiar with modern BI tools like Powerbi BI

· Comfortable working with operational data to support business reporting.

· Highly organized, with a strong attention to data accuracy and integrity.

· Experience developing client KPIs and suggesting success criteria.

Bonus Points for:

· Bachelor’s or Master’s in Mathematics, Economics, Statistics or related field.

· Experience in BPO, Transportation, Logistics.

· Familiarity with Python or R for analysis, visualization, and automation.

· Familiarity with Fabric, or modern data lake components.

Required profile

Are you interested?