Career Opportunities: Specialist, Customer CARE (Danish) (14904)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Very good oral and written Danish communication skills., Strong interest in eCommerce and marketing, with a passion for print and design., Digital native with the ability to connect with customers across various channels., Friendly, empathetic, and persistent in assisting clients..

Key responsibilities:

  • Assist customers with queries via phone, email, and chat.
  • Provide marketing solutions such as flyers and business cards to support client success.
  • Maintain an overview of current marketing solutions available to clients.
  • Collaborate with team members and participate in regular training and mentoring sessions.

Vistaprint logo
Vistaprint Computer Software / SaaS Large http://www.vistaprint.com
5001 - 10000 Employees
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Job description

 

You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now!

 

What makes working for Vista so unique?

Find out by watching this video: https://www.youtube.com/watch?v=9nk8Z901AW4

 

What you can look forward to:

  • The opportunity to work from home within Germany.
  • Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
  • Financial support for building up your home office.
  • A discounted Urban Sport Club subscription after working one year with us.
  • Bicycle leasing with JobRad.
  • A comprehensive, paid 4-week training course right from the beginning as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team so that we are all working towards the same vision.
  • A dedicated team leader at your side to support your and your team’s development.
  • A reliable, weekly-rotating shift system (Mon.-Fri., 08:00-19:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).

 

What you ideally bring with you:

  • You have very good oral and written Danish communication skills as well as being friendly and empathetic, so as to understand and assist our customers with any queries which may arise.
  • You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
  • You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email and chat.
  • You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

 

What you can expect from our selection process:

First, we will get to know each other in a 20-minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights to the job. We are looking forward to your application. Please send it in English to your first point of contact Hai-Dang Phan, Talent Acquisition Manager.

 

Visit us on Facebook or Instagram to find out more about who we are.

https://www.facebook.com/LifeatVistaBerlin

https://www.instagram.com/lifeatvistaberlin/?hl=de

 

Required profile

Experience

Industry :
Computer Software / SaaS
Spoken language(s):
Danish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Empathy
  • Digital Literacy
  • Persistence

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