Job description

Program Manager(Automation)

Responsibilities

Define and drive the enterprise automation strategy across multiple technologies
Lead automation project execution across various teams, ensuring alignment with business goals
Establish and enforce automation governance, best practices, and security guidelines
Collaborate with engineering, IT, and business teams to identify automation opportunities
Manage and mentor automation teams, ensuring skill development and knowledge-sharing
Troubleshoot and optimize automation workflows to ensure efficiency and scalability
Stay ahead of emerging automation trends and innovations

Skills

Expertise in automation frameworks across multiple technologies, including AIOps, DevOps, RPA, EUC Automation, Conversational AI
Basic understanding of automation tools such as Ansible, Terraform, ServiceNow ITOM, UiPath, Automation Anywhere, Blue Prism, Power Automate, Kubernetes, and scripting languages (Python, PowerShell, Shell, etc.)
Basic understanding of CI/CD pipelines, Infrastructure as Code (IaC), and ITSM & Monitoring Tool integration
Understanding of API development, Webhooks, and automation scripting
Expertise in designing and implementing enterprise-wide automation strategies
Ability to evaluate new automation technologies and provide strategic recommendations
Strong problem-solving, analytical, and leadership skills
Excellent communication, stakeholder management, and collaboration skills
Primary Competency: Project/Program Management, Strategic Planning, Process Automation
Secondary Competency: Change Management, Communication Skills, Resource Allocation

Experience

15+ years of total IT experience
10+ years in IT automation, DevOps, or related fields
5+ years in leading automation initiatives across multiple domains
Hands-on experience in enterprise IT automation and digital transformation projects
Experience with Agile/Scrum methodologies and managing cross-functional teams
Strong background in governance, risk, and compliance (GRC) for automation
Experience of ITIL and ITSM best practices

Salary Range- $110,000-$140,000 a year

Required profile