Solution Engineer

Most job postings are the same (and can be pretty boring, right?!). That's why we want to start out by telling you what's in it for you:

We have an amazing platform that maximizes revenue for thousands of healthcare organizations across the country!

We embrace diversity in a serious way! We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We are fully remote & enjoy flexible work schedules.

We celebrate and promote career growth and advancement.

We have an awesome on-demand learning program.

We do fun stuff like remote Virtual Cooking Classes, Yoga Sessions & Mixology Classes because we like to have fun!

We have an awesome benefits package with Medical, Dental & Vision Coverage & 401K (with company match).

We have an unlimited vacation policy - that's right, take vacation when you want and come back to work refreshed!

We have cool Peer Nominated Awards & Recognition because we like to celebrate our employees!

We are currently seeking a Solution Engineer to join our team. We are a completely remote company!  

The Healthcare Solution Engineer will focus on ingesting, analyzing and interpreting client data from data sets such as 837 (claims), 835 (remittance), and EMR systems to support data pipelines which feed analytic or operational applications for revenue cycle initiatives. This individual will understand healthcare billing processes, claims lifecycle, and electronic medical record systems. The Solution Engineer will also have proficiency with SQL. 

This position may require occasional travel (15%) and accessibility to a major airport.    

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Analyze and interpret healthcare data, including 837I/P/D (Institutional/Professional/Dental) claims and 835 remittance advice files. 
• Develop, manage, and maintain data pipelines for extracting, transforming, and loading healthcare claims, remits and EMR data. 
• Support internal teams by creating dashboards, reports, and ad-hoc analysis to identify trends, opportunities, and potential issues. 
• Utilize cloud-based platforms such as AWS and Snowflake for data warehousing, processing, and analytics. 
• Work cross-functionally with billing, clinical, and IT teams to ensure accurate data mapping and reporting. 
• Monitor claims submissions and denials to identify patterns and assist with denial management strategies. 
• Leverage SQL, Python, or other tools to automate data workflows and enhance data accessibility. 
• Maintain data integrity and ensure compliance with HIPAA and other regulatory standards. 
• Assist in the integration and validation of EMR data with claims data for comprehensive reporting. 
• Assist customer technical teams and end users with the transfer, interaction, and interpretation of data for client onboarding. 
• Support issue research and resolution.  
• Other duties as needed. 

QUALIFICATIONS 

• Bachelor’s degree in Health Informatics, Data Science, Finance, Economics, Computer Science, Public Health, or a related field. 
• 2+ years of experience working with 837 and 835 EDI files in a healthcare setting. 
• Proficient in SQL and experience working with large relational databases. 
• Familiarity with EMR systems such as Epic, Cerner, Meditech, or Athenahealth. 
• Experience with cloud data platforms such as AWS Redshift, Snowflake, or Azure. 
• Strong analytical and problem-solving skills with attention to detail. 
• Understanding of healthcare reimbursement models and revenue cycle processes. 
• Experience with BI tools (e.g., Power BI, Tableau, Looker). 
• Experience using Agile and Lean methodologies. 
• Experience with Python, R, PowerShell, or other scripting languages and HL7 standards and healthcare data interoperability a plus 

REQUIRED SKILLS  

• Strong collaborative team-oriented style 
• Impeccable customer service skills 
• Experience with healthcare information systems and healthcare practice processes. 
• Experience with SaaS applications. 
• Ability to work with internal and external customers at varying levels of technical skill. 
• Experience with Healthcare EDI (835, 837) transaction sets. 
• Comfortable working in a fast-paced environment. 
• Strong analytical skills and attention to detail