Member Success Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong proficiency in English, both written and spoken., Highly organized and proactive with a self-starter attitude., Experience with CRM systems; familiarity with Go High Level is a plus., Willingness to grow within the company and take on additional responsibilities..

Key responsibilities:

  • Assist with gym member management and engagement.
  • Handle membership pauses, cancellations, and upgrades for current and prospective members.
  • Manage membership groups across multiple CrossFit locations.
  • Collaborate with the on-site management team while maintaining confidentiality of member information.

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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
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Job description

This is a remote position.


Scope:

  • Work remotely for 20 hours per week

  • Monday to Friday 9am-11am & 3pm-5pm EST (2 hours in the morning, 2 hours in the afternoon)

  • Operate during Eastern Standard Time business hours

  • Potential to expand role responsibilities in the future

  • Collaborate with on-site management team

  • Maintain confidentiality of member information

Responsibilities:

  • Help with gym member management.
  • Engage with current and prospective gym members and assist with membership pauses, cancels and upgrades.
  • Manage membership groups across multiple crossfit locations but managing the same tasks for multiple locations. 




Requirements


  • Very strong English - both written and spoken a must.
  • Highly organized and proactive, seeking out tasks instead of being wait to be told.
  • Willingness to grow within the company is encouraged with the ability to gain more work hours and bonus pay as the role expands.
  • Knowledge in working with CRM systems, experience in Go High Level considered a bonus. 





Benefits
Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

ZR_23867_JOB

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Proactivity
  • Client Confidentiality
  • Collaboration

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