MANAGER OF INDIVIDUAL GIVING

Position Purpose

A versatile position within a dynamic nonprofit that provides
community-inspired, volunteer-powered disaster relief. This position is full-time and is responsible for developing and implementing a strategic plan to raise funds from individual donors with a focus on mid-level and major donors, and shares responsibility with the Chief Development Officer and the board for maintaining important donor relationships.

This position is based in the U.S. 

Reporting Relationships

• Reports to  Senior Director of Sustained Giving Strategy & Partnerships 
• Roles reporting to position 1
• Approximate number of reports 1

Essential Functions 

• Lead and execute individual giving strategies to drive revenue growth and meet both annual and long-term fundraising goals.
• Develop and manage a portfolio of mid-size and major donors, ensuring personalized cultivation, solicitation, and stewardship plans that deepen engagement and increase giving.
• Implement segmentation and strategies to acquire new donors, retain current supporters, and reactivate lapsed donors through tailored outreach.
• Collaborate cross-functionally with marketing, programs, and leadership to ensure integrated campaigns, compelling donor communications, and aligned messaging across all channels.
• Drive the growth of the monthly giving program, identifying acquisition, upgrade, and retention opportunities to build a reliable base of recurring support.
• Analyze donor data and giving trends to identify key insights, track performance, and inform strategic adjustments that enhance donor engagement and revenue outcomes.
• Oversee accurate and timely gift processing and donor acknowledgment, ensuring donors are recognized appropriately and stewardship touchpoints are fulfilled.
• Oversee the development and maintenance of donor materials and collateral, including appeals, impact reports, and campaign-specific assets.
• Support revenue forecasting for the individual giving program and provide regular updates on performance against goals.
• Provide collaboration with development team members, fostering a collaborative and high-performing culture within the team.
• Plan and execute donor visits and in-person meetings across the United States, including occasional multi-day travel to key donor location hubs, program sites and/or industry events/conferences.
• Perform other duties as assigned.

Position Requirements

• Education  Bachelor’s Degree or equivalent experience
• Related Experience  3+ years of fundraising experience, with 3+ years of proven experience in individual giving at a mission-driven organization or non-profit. 
• Special Competencies/Certifications  Excellent written and oral communication skills and confidence working with Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. Confidence working in Salesforce and reporting.. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.

Working Conditions and Physical Demands

• Home office environment
• Constantly operates computer
• Travel up to 25% of the time
• Living in communal environment while on program

Compensation & Benefits

• Compensation The typical starting salary is $45,000-$48,750, based on skills and experience, and up to $52,500 for highly qualified candidates.  
• Flexible working hours
• Unlimited PTO
• Opportunity to travel to program
• Medical, Dental and Vision insurance plans (US Employees)
• Flex Spending Account (US Employees)
• 401K with safe harbor match for U.S. staff (US Employees)

Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome. 

All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.