Offer summary

Qualifications:

5+ years of B2B SaaS sales and account management experience with large enterprise accounts., Strong understanding of SaaS solutions and ability to connect product value to customer ROI., Excellent communication and presentation skills, fluent in English., Experience in strategy consulting is a plus..

Key responsibilities:

Manage and grow a portfolio of enterprise accounts, acting as a trusted advisor.

Identify and develop opportunities for account expansion, including upselling and cross-selling.

Consult with clients on their internal processes and promote platform usage.

Collaborate with internal teams to ensure successful account management and gather customer feedback.

Job description

Description

We’re looking for an Enterprise Account Manager to join our expanding sales team in São Paulo. We take a few things seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it’s incredibly unique (and fun) to walk them to success using our platform.

About The Role

Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
Consult with customers on their internal processes and challenge leaders to drive change across their organization
Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
Partner with others at monday.com to ensure successful account management and surface customer inputs back

Requirements

5+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
Prior experience in Strategy consulting - an advantage
English fluency required
Strong customer-facing and presentation skills with the ability to establish credibility with executives
Superb written and verbal communication skills
Positive attitude, empathy, and high energy

What monday.com can offer you:

Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
Monthly stipends for food, wellness, and commuter work
Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

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