Creative Director

About Miles

Miles Partnership is a full-service marketing consultancy focused exclusively on travel and tourism. Today we work with more than 130 destinations, hospitality businesses, and other travel brands to deliver forward-thinking print- and digital content-marketing solutions. We are a team of travel experts and travel enthusiasts, united in the belief that travel improves lives and strengthens communities. Our team members are passionate, open, curious, and collaborative in order to have a lasting, positive impact on our clients and each other.

Job Summary

We’re looking for a Creative Director who’s both a visionary and a hands-on maker—someone who can concept big ideas and execute them flawlessly. You bring bold, strategic thinking to brand, advertising, and digital experiences, and you can switch seamlessly between high-level direction and pixel-perfect detail. You’ve led teams, inspired great work, pitched (and won) big ideas, and you know how to craft compelling narratives both visually and verbally. With 10+ years of creative leadership in fast-paced, collaborative agency environments, you thrive on pushing creative boundaries, mentoring talent, and partnering with cross-functional teams to bring ideas to life. As Creative Director, you’ll help shape the creative vision of the agency, guide projects from concept to delivery, and ensure every execution hits the mark.

Who We’re Looking For

• A design-focused marketing professional who thrives in a fast-paced professional environment (virtually and in person).
• Experience leading multidisciplinary creative teams (designers, copywriters, strategists, producers) in developing high-impact campaigns across digital, print, video, and experiential.
• Ability to adapt to evolving client needs.
• Comfort presenting to executive-level clients, with the ability to defend creative strategies while building client trust.
• Able to lead full-funnel creative—from conceptual development and messaging to execution across all platforms (digital, video, social, print, experiential)—with hands-on ability in both visual and verbal storytelling.
• Exceptional storytelling ability—able to turn insights into emotionally resonant and strategically sound narratives that drive action.
• A proven record of brand development and brand strategy.
• Forward thinking, with a mindset for data-driven decision-making.
• Passion for design, with an eagerness to learn from others and to contribute to a team environment.
• Critical thinking and the ability to use creative problem-solving skills to execute projects.
• Dependability, with a strong work ethic.
• An experienced team leader who finds purpose in mentoring creatives, championing great work, and fostering a culture of collaboration and innovation.
• Collaborative leadership style, with a proven ability to work closely with strategy, media, accounts, and production teams.
• Someone who enjoys exploring new trends in design and technology.
• Bravery in bringing creative ideas to the table.
• Passion for solving business problems through design and communication.
• Desire to travel frequently to present to potential clients and lead clients in workshops and brainstorms.
  
  

Responsibilities

• Partners closely with strategy and insights teams to ensure creative work is grounded in real audience understanding and brand truths.
• Crafts or guides compelling copy across mediums, maintaining tone and voice alignment while collaborating with writers and content strategists.
• Leads the creative vision and creative strategic initiatives for leading-edge marketing of a brand or project and manifests that vision through digital, print, and film (TV), overseeing the creative process and giving guidance to the creative staff.
• Leads and directs video and photoshoot vision and execution.
• Establishes and upholds creative standards across all projects, ensuring consistency, quality, and originality.
• Assists with thought leadership on content strategy across all media distribution channels.
• Collaborates with leadership and Traffic Managers on staffing and resourcing decisions, helping allocate creative talent based on project needs and timelines.
• Drives strategies that are proven by testing and metrics.
• Develop brand stories and strategies that use specific data to devise both short- and long-term positioning to build brand market share.
• Remains current on emerging trends in branding, marketing, and digital technology to incorporate go-to-market strategies for clients.
• Conducts and analyzes research and data, including customer feedback, focus groups, third-party and industry reports, and surveys that measure brand recognition and engagement; also uses data to discover trends and insights for the development of a successful strategy.
• Leads, with the support of Art Directors, on quality control of deliverables.
• Understands marketing and the client’s business with the capability to structure business deals and sell both our services and the creative that is being developed; confidently pitches new business in coordination with assigned client teams.
• Identifies growth opportunities within existing accounts and partners with business leads to develop upsell strategies that drive client success and agency growth.
• Onboards new creative talent, ensuring they are set up for success with clear roles and career paths.
• Liaises with accounts team, creative team, and our clients.
  
  

Requirements

• Bachelor’s degree in Advertising, Design, Marketing, or a related field preferred; equivalent experience will be considered.
• 12+ years of creative, management, and agency-related experience; at least 7 years of experience working in cross-functional teams within an agency.
• An exceptional portfolio showcasing award-worthy creative work across brand identity, integrated campaigns, digital experiences, and storytelling—demonstrating strong visual craft, compelling copy, and strategic insight.
• Fluency in industry-standard creative tools (e.g., Adobe Creative Suite, Figma, Sketch, etc.) with a willingness to adapt to emerging platforms. Strong focus on conceptual thinking over tool proficiency.
• Expert-level understanding of design principles, project-management principles and management of personnel.
• Expert ability to design and execute design concepts with rationale from concept to final production.
• Experience contributing to business growth through strategic planning, forecasting, and resourcing, with a sharp understanding of agency operations and profitability.
• Strong grasp of media strategy, channel dynamics, and how creative aligns with media planning and performance metrics.
• Ability to travel often for pitches, shoots, and client presentations.
• Experience leading or contributing to award-winning work recognized by industry bodies (e.g., Cannes, D&AD, One Show, Clios, Effies)
• Track record of mentoring and developing high-performing creative teams.
• Comfort navigating ambiguity and translating complex business challenges into clear creative strategies.
  
  

COMPENSATION: $130,000 - $140,000 DOE

• Comprehensive benefits package, including medical, dental, and vision
• 401k matching contribution
• Generous paid-time-off compensation
• Flexible work schedule
• Paid volunteer opportunities and company-supported charitable events
• Collaborative, creative, and fun team environment with professional-growth opportunities
  
  

Our Commitment To Culture

At Miles Partnership, we are driven by our commitment to actively evolve inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve. We will make intentional actions to build a work culture where our team members are always heard, empowered and valued. We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead a movement across the broader tourism industry to influence social change and ensure open access to travel for all.

Miles Partnership, LLLP are equal employment opportunity employers.

http://www.milespartnership.com/