Senior Account Executive - Client Success

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor’s degree and 3+ years of experience in an agency or related environment managing client campaigns with budgets ranging from $500k to $5M., Strong understanding of marketing analytics to establish KPIs and measure performance., An action-oriented entrepreneurial spirit with a focus on outcomes and performance., Excellent communication skills with the ability to present work persuasively..

Key responsibilities:

  • Serve as the primary contact for executing and implementing client deliverables.
  • Project manage campaigns from start to finish, including client feedback and internal stakeholder coordination.
  • Manage internal budgets, labor hours tracking, and profitability reporting.
  • Conduct competitive intelligence analysis and compile reports to present to clients.

Rotating Machinery Services, Inc. logo
Rotating Machinery Services, Inc.
51 - 200 Employees
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Job description

 

Senior Account Executive, Client Success

 

Who we are: 

Marketsmith Inc. is a women-owned, full-service marketing agency with a proven history of launching products that build successful brands. Our mission is to deliver real business impact for our clients through the applied use of omnichannel campaigns, high-performance creative, and end-to-end measurement. We launch challenger brands into champions and grow champion brands into legends.  

Our unique culture aligns experienced professionals with hungry innovators to create a diverse environment built to drive new discoveries, efficient operations, and effective executions. The team operates under the vision of a highly respected CEO and leadership team who inspire teamwork, innovation, and the ability to make a difference. In our work-from-anywhere environment, location is not a barrier of entry for any Marketsmith employee. Marketsmith also stands for much more than just great marketing campaigns. The team values community over everything and is committed to establishing a more equitable future for underrepresented communities through educational workshops, knowledge sessions, employment opportunities, and philanthropic efforts.
 

What we offer: 

 
Flexible Remote Work Setting: The Marketsmith Inc office is open for jobs that require that in-person support, but the team is predominantly working from home as we have fully transitioned to a work-from-anywhere in the United States model.

Marketsmith offers paid time off, Summer Fridays, and a robust benefits package that includes health, dental, accident, life, and critical care insurance; health and dependent flexible spending accounts; a 401(k). Marketsmith could be your new professional home 

where your talents can truly shine!
 

We are proud to be an equal opportunity employer. 

 

Who We Need:

 

Marketsmith is looking to employ an experienced Senior Account Executive to develop and maintain strong relationships with our current clients. We need someone who can aggressively pursue new opportunities, facilitate a consistent day to day experience, and isn’t afraid to try something new.  This role is responsible for cultivating and nurturing strong working relationships across the internal agency and client teams alike. You will be successful in this role if you thrive in a fast-paced environment that is committed to innovation and performance. 
 

  • Serves as the day today contact responsible for execution and implementation of client deliverables 
  • Project manage campaigns from start to finish including client deliverables, feedback, internal stakeholders, and billing matters 
  • Manages all internal budgets, labor hours tracking and reporting and profitability reports
  • Manages all competitive intelligence by tracking and analyzing all competitive activity and trends, creative, media (traditional and non-traditional), and new product introductions and sales/market share to compile reports to present to clients
  • Ensure all processes are followed and executed flawlessly. They will lead the development of all status reports, financial estimates, tracking, media planning and buying reports
  • Responsible for development of all creative, research and media briefings
  • Works with their analytic counterpart to ensure all client data is captured, dashboards are created/updated and agency resources meet regularly to evaluate results and formulate strategies
  • Understands offline and online media channels and how they drive results for each client
  • Ability to multi-task across creative, analytics, and media deliverables and a variety of client types. 

 

Qualifications and Education Requirements

 

  • Bachelor’s degree and 3+ years’ experience in an agency or related environment managing client campaign ranging from $500k to $5M in budget. 
  • An action-oriented entrepreneurial spirit and a laser focus on the outcome/performance, not just on the process
  • Experience with marketing analytics to help establish KPIs, measure and report on an ongoing basis
  • An eagerness to think differently about problems and roll up your sleeves to help figure them out
  • Courage to dig deep into the business and question everything to understand where the pain points and link our work directly back to the business as much as possible
  • A resiliently positive attitude. This is critical to foster a highly collaborative environment
  • Passion and genuine enthusiasm for advertising, media, technology, and your career growth
  • Inclination to think outside of the box to imagine new ideas and encourage progressive dialogue
  • The ability to confidently present your own and other’s work persuasively 
  • Demonstrating interest in marketing by reading trade publications, industry blogs, participation in educational webinars, etc.
  • Financial savvy – the willingness and capability to work with numbers

 


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Physical Flexibility
  • Collaboration
  • Communication

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