Learning Experience Designer - Virtual, United States

Applications for this role will be accepted until 06/07/2025 

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Summary

WorkForce Software (WFS) is seeking a Learning Experience Designer to join a global Learning and Development team building the WorkForce Academy, our Learning Management System (LMS) with meaningful and engaging courses. This individual will be adept at using learning design tools and software to produce human-centered experiences to develop and practice skills. The right candidate efficiently gathers technical information, determines the most appropriate delivery method for content, and converts the information into learning products that blend instructions, demonstrations.

Responsibilities

• Forge a robust collaboration with the Learning & Development team to craft tailored learning experiences and solutions. This includes eLearning, micro-learning videos, job aids, in-person and virtual classroom experiences, and performance support tools
• Connect with WFS business leaders and subject matter experts to gather content to be designed, determine performance requirements and advise best learning practices
• Offer insights into WorkForce Software products release cycles to elevate the WorkForce Academy learning curriculum
• Perform rigorous quality assurance for all learning product development and coordinate the organization of curriculum
• Execute content creation that encompasses knowledge of adult learning theories, curriculum design principles, and blended learning, enhanced engagement and purposeful practice and application of learning
• Prioritize measurable skills development in learning product development
• Apply measures of ‘learning program’ value with performance objectives, course evaluations, learner data, and WFS business goals to guide learning product maintenance
• Regularly engage in creative feedback loops, team building and skill development to strengthen alignment with Learning and Development goals

Requirements

• 5+ years developing measurable, effective and engaging synchronous and asynchronous learning experiences and curriculum
• Expert with authoring tools: Storyline, Rise, Camtasia, SnagIt, Photoshop, Adobe Express, and other tools within Adobe Suite
• Ability to design relevant and clear assessments for diverse audiences
• Minimum 3 years adult training or teaching experiences
• Strong skillset in video creation and editing
• Apply instructional design principles, curriculum development and curation, and adult learning theory
• Gather and assimilate technical information and translate it into content with measurable performance objectives that meet customer needs
• Determine effective layout, design, and interactivity for learning content within established brand guidelines
• Troubleshoot technical issues related to publishing eLearning solutions to a Learning Management System
• Prioritize multiple design projects, leading meetings with Subject Matter Experts (SMEs) and remaining organized
• Be flexible, foster teamwork, and adapt to changing environments
• Work independently while remaining an effective and efficient member of cross-functional teams
• Excellent oral and written communication skills. Enjoys sharing and receiving feedback
• Passionate about advancing knowledge of instructional design tools and practices.

Travel

• None required

 Education

• Bachelor’s degree or equivalent experience
• Certification or degree in Instructional Design, Learning Technologies, or similar, preferred

You'll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  
• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exception service to our clients, and none of that happens without each of taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating lasting, positive impact upon the communities in which we work and live.
  
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
  

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short and Long Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. 

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Compensation$85,000 USD Annually to $95,000 USD Annually