Client Services Representative
Offer summary
Qualifications:
Technical Diploma or equivalent education required., No prior experience necessary; fresh graduates are encouraged to apply., Basic understanding of customer service principles is beneficial., Strong communication skills are essential..Key responsibilities:
- Receive and place basic telephone calls to assist customers.
- Solve simple customer problems and address service needs.
- Communicate customer service needs to technical departments.
- Gain experience with the company's products and services.
Job description
JOB DESCRIPTION:
MAIN RESPONSIBILITIES
The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
QUALIFICATIONS
Education/Education Level/Major/Field of Study Or Education Level
Technical Diploma (± 12 years)
Experience/Background Experience/Experience Details
No Experience required; fresh graduates are welcome to apply
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
TOX ARDx Toxicology
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required profile
Experience
Other Skills
- Customer Service
- Communication
- Problem Solving
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