Social Worker - Lvl III

Marketing Statement

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

PURPOSE OF THE POSITION:

Under supervision of the Associate Director of Social Work or his/her designee, is responsible for the management and supervision of selected Social Work Services of inpatient and outpatient medicine and psychiatry service areas. Acts a clinical supervisor and provides advisory services related to community issues and resources.

The Social Worker Level III assumes the responsibility as a patient and family experience ambassador, on behalf of Metropolitan Hospital and Health and Hospital Corporation, while on duty. In accords with our first guiding principle, "Keep Patients First," he/or she is expected to handle any patient or family request within their scope. In accord with our second guiding principle of "Work Together", if the director cannot handle the matter directly, he/or she is obligated and expected to transfer or escalate the matter to the appropriate staff member. Transfer of responsibility occurs AFTER ONLY speaking directly with the staff member who will assume responsibility for the matter.

Tasks And Responsiblities

• Provides clinical and administrative supervision to 2-4 Social Work staff as assigned. Ensures adequate coverage and continuity of patient care at all times.
• Provides direct service to all patients on his/her caseload and adheres to Department’s documentation policies and procedures.
• Collaborates with all members of the interdisciplinary team to develop and implement treatment plans and post hospital care plans.
• Coordinates staff activities to meet the needs of the unit and other programs of the Departments of Psychiatry, Medicine and Social Work such as Koskinas.
• Participates in the formulation of standards, policies, and procedures for orientation, supervision, and in-service training of Social Work staff.
• Provides orientation to new staff and updates incumbent staff of changes in policy, procedures, or standards.
• Provides information about and acts as linkage to available community resources.
• Ensures that staff documents all interventions and continuing care plans in the patient’s medical record in accordance with departmental and hospital policies.
• Collaborates in completing performance evaluations for staff.
• Gathers information as needed to complete monthly statistical reports for both the Hospital and other agencies as required.
• Participates in the Department’s cross training program
• Conducts and/or attends individual, unit, departmental, intra/inter hospital, and community meetings as mandated by the administration and or supervisor.
• Supervises social work interns as required by the Social Work Department.
• Reviews Medical Records for assigned areas as indicated by the Social Work Department
• Performs other duties assigned by supervisor as needed.
  
  

Knowledge And Skills

• Able to supervise Social Workers, Caseworkers and social work students
• Able to engage patient/family members/significant others to obtain pertinent psychosocial information and develop an appropriate social work/discharge plan.
• Able to utilize clinical skills to assess patient’s ability to function in the community.
• Able to communicate proficiently (verbally and in writing) in the English language.
• Able to communicate verbally and in writing with patient/family member/significant other, supervisor and the interdisciplinary team.
• Able to utilize interpretation tools or services available to communicate with non-English speaking patients and families.
• Able to document effectively all interventions and continuing of care plans in the patient’s medical record in a clear, concise and legible manner.
• Able to type and utilize electronic medical records
• Able to prioritize and accomplish multiple tasks.
• Able to understand the impact of disease process on psychosocial functioning.
• Knowledge of social work techniques in working with individuals, groups and families.
• Knowledge of hospital and community resources.
• Knowledge of Human Resources Standards, Rules and Regulations, i,e; disciplinary action, time and leave, EEOC, etc.
• Knowledge of Medicare, Medicaid, and discharge planning regulations.
• Knowledge of Substance Use/Abuse: behaviors, interventions and resources.
• Knowledge of Child Abuse and Neglect: how to identify and report.
• Knowledge of Domestic Violence, Sexual Assault/Rape, and Elder Abuse: intervention techniques and resources.
• Knowledge of Elisa’s Law
• Knowledge of Kendra’s Law
• Knowledge of JCAHO standards of care.
• Knowledge of Mental Hygiene Law and Regulation.
• Knowledge of DOHMH guidelines
• Knowledge of Code 405 Title 18
  
  

Minimum Qualifications

For Assignment to Level III

• Valid license as an LCSW issued by the NYSED.
  
  

Department Preferences

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs