Job description

Marketing Statement

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

The Interface Specialist is responsible for maintaining, troubleshooting and optimizing the enterprise-wise suite of Blood Bank and Laboratory application interfaces (including, but not limited to) WellSky Transfusion, APBC, ImmuLINK, and BloodTrack. Additionally, the role requires troubleshooting and support of each of the aforementioned systems and their underlying technical components, e.g. database and application servers. The role reports to the Director of Systems and Programming for Blood Bank and Laboratory Systems.

Minimum Qualifications

A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.

Operations Specialty requires supervisory experience (5 years).

Network Services requires a telecommunications background and experience.

Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or

Department Preferences

Knowledge, Skills, Abilities And Other Requirements

Experience in troubleshooting and developing in Rhapsody Interface Engines
Troubleshooting HL7 messages/ segments
Experience in system documentation including requirements definition and mapping to require end-user functionality
Excellent end user presentation skills. Able to communicate technical information to users in a non-technical manner.
Excellent problem-solving skill in resolving issues with complex healthcare systems.

Years Of Experience

Minimum of 5-years Healthcare Management Experience (Clinical. Technical or Administrative) required

Special Equipment/Machines/Applications Operated

HL7 interfaces
General Office equipment (computer, scanner, printer, phones)
Networked Servers

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs

Note: Candidates selected for a position are required to come to NYC as part of their onboarding.

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