About Us
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week.
As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:
dbt Labs is revolutionizing how companies transform data with our industry-leading analytics engineering platform. As we continue our global expansion, we're thrilled to establish our presence in Costa Rica with this first-of-its-kind role. This position represents an exciting opportunity to join a rapidly growing company that's changing how businesses leverage data while helping to build our footprint.
As our first Renewal Operations Specialist in the region, you'll have the unique opportunity to shape processes, drive customer success, and be a foundational part of our expansion strategy.
This is a new role at dbt Labs where you'll pioneer our renewal operations function. You'll be responsible for managing the end-to-end renewal process for our commercial customers while supporting enterprise sellers with larger, more complex accounts. This position offers the exciting challenge of building new processes from the ground up, identifying inefficiencies, and establishing best practices that will scale with our growing business.
As the Renewal Specialist, you'll manage a portfolio of accounts, ensuring high retention rates and customer satisfaction. You'll work directly with customers and collaborate across multiple internal teams including Sales, Solution Architects, Deal Desk, and Accounting to create a seamless renewal experience. You'll be instrumental in developing the renewal function at dbt Labs while working remotely with our global distributed team.
#LI-Remote
Compensation & Benefits
dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.
Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.
dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.
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