Customer Service Specialist for a Rentals Property Management Company in the US (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills to interact with tenants effectively., Experience in customer service or property management is preferred., Ability to manage multiple tasks and prioritize effectively., Familiarity with online portals and basic computer skills..

Key responsibilities:

  • Respond to tenant work orders and service requests via the portal.
  • Follow up on submitted work orders and keep tenants informed.
  • Send follow-up notices to tenants who are late on rent.
  • Fill in templates for specific scenarios, such as notices.

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Job description

• Respond to tenant work orders/service request via portal
• Follow up on submitted work orders/keep tenant informed
• If tenant is late on rent, send follow up
• Fill in templates for certain scenarios (ex. notice)

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Communication

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