Insurance Investigator

Insurance Investigator

Anticipated Starting Salary Range: $57,200 – $65,000

Starting Salary Commensurate with Qualifications and Experience

The Agent Regulation Division of the State Corporation Commission's (SCC) Bureau of Insurance (BOI) seeks a motivated and detail-oriented Insurance Investigator to perform specialized investigative and auditing work in its Real Estate Settlement Agent Investigation (RESA) section. Investigators in this section of BOI determine the validity of complaints against title settlement agencies and insurance agents to ensure compliance with applicable laws and regulations. Major responsibilities of this Insurance Investigator position will include: conducting routine investigations of audit discrepancies; daily interaction with insurance agents, agency personnel, and consumers relating to audits and investigations; collecting, evaluating and analyzing financial data and real estate documentation; conducting interviews with complainants, agents, and agency personnel; and performing in-depth file reviews. The selected candidate for the Insurance Investigator position will prepare detailed investigative reports and analysis, as well as evidentiary documents, and may present cases to counsel and local, state and federal law enforcement agencies. This position requires considerable travel (up to 50%) within the state and occasional travel outside the state. The position offers flexible telework, professional development opportunities, and the potential for career growth.

Qualifications

Preferred qualifications for this position include professional experience conducting detailed investigations, and/or experience working in title settlement agencies. A bachelor’s degree in Insurance, Criminal Justice, Business Administration, or a related field is preferred, however, in lieu of a degree, additional relevant professional experience in the above-mentioned areas is required. Any accounting knowledge or coursework is a plus. The ability to analyze financial data, draft reports, comprehend technical real estate transactions, and conduct basic investigations is essential for this position. Candidates for this position should have the ability to: learn and effectively communicate processes and procedures both verbally and in writing to the industry and consumers; exercise tact and judgment in communications; conduct interviews; and demonstrate strong organizational and analytical skills. Knowledge in the use of a personal computer and its applications is required. Familiarity with analyzing and applying laws and regulations is preferred. Ideal candidates for this position will have familiarity with and the ability to understand all aspects of the closing process and all supporting documentation, including but not limited to, title insurance policies, closing disclosure documents, settlement statements, reconciliations and escrow account records. The ability to travel both in and out of state up to 50% of the time is required.

SCC Information

Located in downtown Richmond, Virginia, the SCC is a state agency with regulatory authority over many business and economic interests in Virginia. More information about the SCC may be found on our website: www.scc.virginia.gov.

The SCC offers its employees rewarding, impactful work; flexible telework options and work-life balance; and professional development opportunities. The SCC fosters a high-performing workforce with a commitment to diversity and inclusion, collaboration, and alignment with the SCC’s mission and strategic goals. Core benefits provided to SCC employees include competitive health and life insurance programs, pre-tax spending accounts, leave programs, and paid state holidays. Employees participate in a state retirement plan with options for tax-deferred retirement savings including employer matching. The state funds a short and long-term disability program.

The SCC regulates various companies and industries in Virginia; therefore, to avoid any conflict, employees are required to sign a Conflict of Interest Form and must dispose of any stock they hold in a regulated company or dispose of any licenses or certificates they hold in any industry regulated by the SCC unless otherwise permitted. Employees also shall report employment of household members by a regulated company.

The SCC does not provide employer sponsorship. We use the E-Verify system to confirm identity and work authorization.

The SCC is an Equal Opportunity Employer. As a Virginia Values Veterans (V3) Certified Employer, we value and encourage veterans and members of the Reserves and National Guard to apply.

The information you submit must clearly demonstrate your experience and qualifications as they relate to this position. Interview consideration is based on the information submitted online. If requested, the SCC will provide reasonable accommodation to applicants in need of accommodation in order to provide access to the application and interview process. A background investigation is conducted on the selected candidate as a condition of employment.

This position is classified in the SCC Salary Structure as a Grade P-9 and is exempt from the provisions of the Fair Labor Standards Act (FLSA).

How to Apply

This position will remain open until filled; however, interested candidates are strongly encouraged to apply by June 10, 2025.

Qualified candidates are encouraged to apply on the Commission’s Career Center website at https://careercenter.scc.virginia.gov.