Job description

Receptionist

At Sienna you won’t just fill a position; you will build lasting relationships with residents. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.

The Receptionist plays a vital role in our communities by positively impacting the lives of residents and helping to cultivate happiness in daily life.

What Sienna Offers

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

A competitive salary and vacation package
Health & Dental benefits program
Share Ownership and Reward Program (SOAR)
Employee Share Purchase Plan with company match
Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing

Performing incidental clerical work including typing, filing, delivering messages, sorting mail, photocopying, faxing, etc.
Answering, screening and directing all telephone calls.
Greeting all visitors with the utmost courtesy and directing as required.
Providing exceptional service at all times to team members, residents, families and the public.
Maintaining accurate and updated resident listings.
Preparing charts and files for new admissions.
Performing other duties as assigned.

Who You Are

Secondary school graduate or equivalent education.
Minimum of 2 years’ computer experience and proficient with Microsoft Office (Word, Excel, Power Point and Outlook).
Excellent organizational skills, attention to detail, the ability to handle several tasks effectively and meet deadlines.
Must have strong communication skills and be friendly and courteous in dealings with all contacts.
Must have effective verbal and written English communication skills.
All applicants must successfully pass the prescribed Vulnerable Sector Check.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

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