Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication skills, both verbal and written., Experience in customer service or related field preferred., Ability to handle financial transactions and assist with billing inquiries..

Key responsibilities:

Answer inbound customer service calls and explain bills to patients.

Identify and resolve issues with the billing process.

Process payments and set up payment plans for patients.

Perform other duties as assigned by management.

Job description

Description

Start Date: July 1st, 2025

Pay Rate: $17/hour

Hours: Monday-Friday, 8:30am-5:00pm

Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.

Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.

Our employees voted us Top Workplaces 3 years in a row!
What Will Your Role Be?

Answer inbound customer service calls explaining bills to patients
Identify issues with the billing process that may have resulted in patients being incorrectly billed
Take payments, set up payment plans, and screen for financial assistance.
Other duties as assigned.

Requirements

Internet Connection:

High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps.

Workspace Guidelines:

Work area must be quiet and free of distractions
Work area must have adequate lighting without glare
Desk, chair and workspace must be ergonomically correct and designed to safely accommodate the equipment

Work Requirements:

Background check
Financial check
Drug screening

Our Benefits:

100% Paid Training
401(k) matching
Paid Time off (PTO) – Up to 10 days your first year!
8 Paid Holidays – Including your birthday!
Referral Program
Employee Assistance Program (EAP)
Growth & Continued Training
Dental & Vision insurance
Health insurance (including Long & Short-Term Disability)
Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

Salary Description

$17/hour

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