Receptionist / Concierge

Remote: 
Hybrid
Contract: 
Work from: 
Reston (US)

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1Rivet http://www.1Rivet.com
201 - 500 Employees
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Job description

GENERAL JOB SUMMARY:

The Receptionist / Concierge is responsible for creating a warm, friendly, inviting atmosphere for those visiting the client’s offices including customers, business partners, prospective employees, and vendors.

DUTIES AND RESPONSIBILTIES

¨ Greet all guest and responsible for creating a warm welcoming experience

¨ Oversee appearance of the reception area; ensuring it is always presentable and ready to welcome visitors, interview candidates and VIP guests

¨ Answer and route phone calls and determine appropriate contacts for callers.

¨ Serve as the point of contact for internal employee badge issues (lost, forgot, faulty/not working)

¨ Manage guest security badges; documenting check-out and check-in and deactivations when security badge or fob is lost.

¨ Perform routine inspections for lobbies, conference rooms and convenience centers and all public use areas; and ensure areas are thoroughly clean and inventories maintained.

Skills And Educational Requirements

¨ High School diploma or GED with 3 to 5 years directly related to the duties and responsibilities specified.

¨ Excellent customer service skills.

¨ Strong orientation to detail.

¨ Able to effectively communicate with all levels of the organization.

¨ Able to perform duties under general supervision.

¨ Familiar with basic computer skills.

¨ Proficient in Microsoft Office 365

¨ Good written and oral Communication skills

¨ Able to occasionally lift to 50 lbs

Required profile

Experience

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