Offer summary

Qualifications:

Strong technical and analytical skills., Excellent verbal and written English communication skills., Availability to work on weekends, nights, and holidays., Experience in NOC operations, help-desk support, or related areas is a plus..

Key responsibilities:

Respond to real-time technical events and problems.

Provide technical support to worldwide customers via email and calls.

Monitor and coordinate activities in the production environment and network.

Diagnose and resolve complex application and network issues quickly.

Job description

Description

Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sectors.

we are currently seeking a NOC Technical Support to join the NOC Team and play a pivotal role in shaping the future of our company.

You should apply if you are a self-motivated individual with the ability to perform under pressure in a dynamic environment – we offer a great working environment in a successful company and development opportunities going forward.

The NOC Technical Support will report to NOC Team Leader.

Key Responsibilities

Respond to events and various technical problems in real-time.
Provide technical issue resolution with worldwide customers via emails and calls.
Monitor and liaise activities of the production environment, network and business transaction reports.
Diagnose the cause of problems in a complex environment to provide effective solutions quickly.
Configure and build monitoring systems and reports.
Work with clients, account managers, technical and support representatives to resolve application problems.
24/7 shifts position.

Requirements

Strong technical and analytical skills.
Excellent verbal and written English communication skills.
Availability to work on weekends/nights/holidays.

Nice to have:

Experience as a NOC operator/ help-desk technician / technical support.
Any of the following areas of expertise: Monitoring, Windows/UNIX Administration.

Learn more about Nayax

Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.

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