Code Enforcement Officer I (Code Compliance) (Civil Service)

Position Purpose

The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards.

Essential Functions

1 Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations.

2 Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance.

3 Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow up work and assistance as needed.

4 Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.

5 Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating public on laws regulations and code standards.

6 Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations;

7 Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.

8 Drives vehicles throughout the city to perform inspections and address compliance and code violations.

9 Performs any and all other work as needed or assigned.

Education

Minimum Qualifications

• High school diploma or GED.
  
  

EXPERIENCE:

• Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes.
  
  

EQUIVALENCY:

• A current Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements.
  
  

LICENSE and CERTIFICATION:

• Valid driver’s license with good driving record.
• Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period.
  
  

OTHER REQUIREMENTS:

• Availability to work varying shifts including nights, weekends and holidays.
  
  

Preferences

• Bilingual in English/Spanish is a plus.
• Effective oral and written communication skills.
• Exceptional customer service skills.
• PC and report writing skills.
• Ability to testify in court and deal effectively with the public.
• Ability to work under time sensitive situations.
• Ability to work with community stakeholders and develop community partnerships.
• Ability to demonstrate a high level of professionalism.
  
  

This position requires an ONLINE exam that covers the following categories:

• Reading Comprehension
• Applying Policies
• Sentence Clarity
• Business Correspondence
• Spelling
  
  

Candidates meeting the minimum qualifications will be sent a secure link to take the exam.

Supplemental Information

Knowledge And Skills

1 Knowledge of municipal, state, and federal regulations.

2 Knowledge of inspection protocols, policies, and procedures.

3 Ability to determine code violations and suggest corrective action.

4 Ability to issue citations and communicate with various individuals

5 Ability to interpret, educate, and apply regulations to correct compliance issues.

6 Ability to use computer programs, software, and equipment.

7 Ability to provide calm, professional, and excellent customer service.

8 Ability to manage time and complete multiple tasks.

9 Communicating effectively verbally and in writing

10 Establishing and maintaining effective working relationships.

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.

Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.