Professional Services Director - Germany

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

15 years of SaaS professional services experience, including leadership expertise., Proven success managing EPM/ERP projects and diverse technical teams., Strong client and executive stakeholder management skills., Expertise in business process design, contract negotiation, and resource planning..

Key responsibilities:

  • Lead and grow a high-performing group of professional service experts.
  • Drive successful implementations and guide cross-functional teams.
  • Manage relationships and identify opportunities for customer adoption and expansion.
  • Provide expert functional and technical mentorship while resolving escalations.

Anaplan logo
Anaplan Large https://www.anaplan.com/
1001 - 5000 Employees
See all jobs

Job description

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

Join Anaplan’s Professional Services team to lead and grow a high-performing group of professional service experts. We are looking for an expert to help us deliver impactful planning and analytics solutions across Finance, Supply Chain, and Sales. 

As a strategic leader, you’ll drive successful implementations, guide cross-functional teams, and ensure customers achieve long-term value with the Anaplan platform. We want you to spearhead the time to value for our customers, manage relationships and identify opportunities to provide increased value. 

Your role

As the leader of the German Professional Services team, you will scale and guide high-impact, multi-stakeholder implementations across diverse industries, driving successful project delivery from scoping to post-go-live enablement while identifying opportunities for customer adoption and expansion; your role will also involve providing expert functional and technical mentorship, resolving escalations, managing partner relationships, forecasting revenue, expanding opportunities to deliver more services, and leading team performance and talent acquisition to consistently exceed customer expectations.

Your qualifications

  • 15 years of SaaS professional services experience, including leadership expertise.
  • Proven success managing EPM/ERP projects and diverse technical teams.
  • Strong client and executive stakeholder management skills.
  • Experience in multi-vendor cloud environments.
  • Expertise in business process design, contract negotiation, and resource planning.
  • Willingness to travel across the region (up to 50%).

Our Commitment to Diversity, Equity, Inclusionand Belonging 

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
  • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Leadership
  • Team Effectiveness

Legal Services Director Related jobs