Offer summary

Qualifications:

Fluency in English and Spanish with excellent communication skills., Proficiency in office phone systems and standard computer applications., Strong organizational abilities and multitasking skills., Professional demeanor with a customer-centric approach..

Key responsibilities:

Manage incoming calls and direct inquiries efficiently.

Craft professional letters and communications with clarity.

Conduct follow-ups with clients to enhance engagement.

Coordinate administrative tasks to maintain smooth office operations.

Job description

This is a remote position.

Role Name: Administrative Assistant

Schedule:

Full-time, 9 AM to 5 PM Pacific Time (12AM-8AM PHT)
Monday to Friday 1 hour paid break

Client Timezone: Pacific Time

Client Overview

Join a dynamic legal services firm at the forefront of client advocacy. Our client, a respected player in the legal industry, serves a diverse clientele with a focus on personalized attention and effective communication. As part of a growing team, you’ll contribute to the firm’s mission of providing exceptional legal support while honing your skills in a professional environment.

Job Description

Embark on an exciting career as an Administrative Assistant in a fast-paced legal services environment. This role offers a unique opportunity to be the linchpin of daily operations, directly impacting client satisfaction and office efficiency. You’ll leverage your bilingual skills to bridge communication gaps, draft critical correspondence, and manage a bustling phone system. As the first point of contact for clients, you’ll set the tone for professional interactions while gaining invaluable experience in the legal field.

Responsibilities

Manage incoming calls with poise, directing inquiries and messages efficiently
Craft professional letters and communications, ensuring clarity and accuracy
Conduct proactive follow-ups with clients, enhancing engagement and satisfaction
Coordinate administrative tasks to maintain smooth office operations
Utilize bilingual skills to communicate effectively with Spanish-speaking clients
Assist in organizing and maintaining client files and documentation
Collaborate with legal professionals to support case management

Requirements

Fluency in English and Spanish, with excellent written and verbal communication skills
Proficiency in office phone systems and standard computer applications
Strong organizational abilities and proven multitasking skills
Professional demeanor with a customer-centric approach
Ability to work independently and as part of a team in a remote setting
Attention to detail and commitment to maintaining confidentiality
Adaptability to changing priorities and deadlines
Basic understanding of legal terminology (preferred but not required)