Technical Writer

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Full Remote
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Offer summary

Qualifications:

Minimum of 3 years of experience in Technical Writing or Software Documentation., Proficiency in the English language and problem-solving skills., In-depth domain knowledge and ability to handle ambiguous projects., Familiarity with Gitlab, AsciiDoc, and experience with API Documentation is a plus..

Key responsibilities:

  • Produce high-quality documentation and technical manuals for complex information.
  • Collaborate with Developers, Quality Engineers, Product Managers, and Usability Experts.
  • Analyze existing content for reuse and manage multiple priorities in a fast-paced environment.
  • Meet regularly with the line manager to review progress and support other organizational activities.

Omilia - Conversational Intelligence logo
Omilia - Conversational Intelligence Information Technology & Services SME https://omilia.com/
201 - 500 Employees
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Job description

The Technical Writer will produce high-quality documentation and create technical documents and manuals, explaining complex information in a clear and concise manner. This role involves collaboration with Developers, Quality Engineers, Product Managers, and Usability Experts. The Technical Writer will report to the Technical Documentation Lead and requires technical acumen regarding instructions and proficiency in Technical Documentation Software.

Key Accountabilities:

  • Make complex technical concepts easily understandable through text and visuals.
  • Determine the needs of end users of Technical Documentation.
  • Work with internal teams to understand the product and documentation requirements.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Manage multiple priorities in a fast-paced, constantly changing environment.
  • Develop innovative solutions to resolve complex tasks.
  • Be an active and effective part of the team.
  • Meet regularly with the line manager to review progress.
  • Work effectively with other teams, units, and departments.
  • Support the organization's other priority activities, when necessary.
  • Represent Omilia as an ambassador.

Requirements

  • Minimum of 3 years of relevant experience in Technical Writing or Software Documentation.
  • Please provide samples of your work.
  • Proficiency in English language.
  • Problem-solving ability.
  • In-depth domain knowledge.
  • Motivated participant and design advocate.
  • Ability to handle open-ended projects that may be ambiguous or ill-defined.
  • Possess a firm understanding of your space.

Nice-to-have Skills:

  • Solid familiarity with Gitlab, AsciiDoc.
  • Experience with Confluence.
  • Experience with API Documentation.
  • Experience working within the agile software development lifecycle.

Benefits

  • Fixed compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Time Management
  • Teamwork
  • Communication

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