Offer summary

Qualifications:

Minimum 2 years of experience in administrative or customer service roles within the construction industry., Strong customer service and client relationship management skills., Proven attention to detail and ability to work independently with minimal supervision., Excellent written and verbal communication skills..

Key responsibilities:

Provide back-office support to Sales Consultants and manage new customer inquiries.

Assist in preparing building quotations and follow up with clients on behalf of Sales Consultants.

Coordinate communication between departments and act as a point of contact for clients throughout the sales process.

Perform general administrative duties including handling phone calls and addressing client queries.

Job description

Looking for Filipino (Philippines-based) candidates

Job Role : Sales Support Coordinator

Work Schedule: Monday - Friday, 8:30AM - 5:00PM AEST

Salary range : $1,200 - $1,500 AUD/month

Setup : Full-time, permanent remote job, Independent Contractor Agreement

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Role Overview: We are looking for a proactive and detail-oriented Sales Support Coordinator with a background in administrative support and customer service within the construction industry. This role will provide essential back-office assistance to Sales Consultants, from managing new customer inquiries to coordinating building quotes, contracts, and drafting plans. You will serve as a key liaison between clients, real estate agents, internal teams, and external partners throughout the sales process.

Key Responsibilities:

Provide back-office support to Sales Consultants
Call new customer enquiries to gather responses for sales-related questions
Assist in preparing building quotations (as needed) for the Sales Consultant
Follow up with clients and assist in tracking building quotations on behalf of Sales Consultants and the office
Coordinate with the drafting team to finalize floor plans and other drawings
Assist in contract preparation and presentation
Schedule and oversee color selection appointments
Act as a point of contact for clients throughout various stages of the sales process
Coordinate communication between departments and correspond with clients as needed
Perform general administrative duties including handling phone calls, addressing client queries, providing site updates, and directing inquiries to relevant staff members
Support the sales team in identifying suitable land blocks to pair with building packages and assist in distributing those packages to referral channels
Liaise with real estate agents and land sales offices to secure appropriate land blocks
Collaborate with the drafting team to create house and land packages
Work with the marketing team to prepare promotional materials for land packages as required
Perform other administrative duties as needed

Required Skills and Qualifications:

Minimum 2 years of experience in an administrative or customer service role within the construction industry
Experience using sales CRMs and handling inbound/outbound sales calls
Familiarity with the construction sales process and its lifecycle
Strong customer service and client relationship management skills
Proven attention to detail and accuracy
Ability to work independently with minimal supervision
Highly organized with the ability to manage deadlines effectively
Excellent written and verbal communication skills
Comfortable building relationships with clients, suppliers, and tradespeople
Responsible and capable of completing tasks as directed
Team player who thrives in a collaborative, professional environment