Offer summary

Qualifications:

Detail-oriented with experience in scheduling or administration within healthcare or NDIS., Proficient in CRM software and cloud-based storage solutions like OneDrive., Strong communication skills and ability to handle sensitive information confidentially., Tech-savvy with problem-solving skills for minor technical issues..

Key responsibilities:

Create and manage staff schedules using CRM software, ensuring accuracy.

Maintain participant records and respond to care needs promptly.

Coordinate with staff and clients to adjust schedules as necessary.

Perform administrative duties to support smooth operations and ensure compliance with NDIS guidelines.

Job description

This is a remote position.

AU Rostering Administrator (NDIS | WFH)

Background

At PeoplePartners, we’re looking for an exceptional AU Rostering Administrator who is ready to make a meaningful impact and support one of our NDIS organization partners. If you thrive in a work-from-home setup and have NDIS experience, this is your opportunity to shine.

About the Role

As the AU Rostering Administrator, you’ll be responsible for inputting staff schedules into the CRM software, maintaining accurate records, and ensuring participants' care needs are met seamlessly. Your role is pivotal in keeping operations smooth and clients well-supported, all while working remotely from the comfort of your own home.

Your Key Responsibilities:

Create and manage staff schedules using CRM software, ensuring accuracy and up-to-date information.
Maintain participant records and respond to their care needs promptly and professionally.
Coordinate with staff and clients to adjust schedules as needed.
Perform ad-hoc administrative duties to support smooth operations.
Ensure compliance with NDIS guidelines and data privacy regulations.

Requirements

About YOU

You are detail-oriented, organized, and proactive. Communication is your superpower, and you handle sensitive information with the utmost care and confidentiality. You’re comfortable navigating CRM systems, and OneDrive and are tech-savvy enough to troubleshoot minor issues independently.

About YOUR Work History

You have experience in scheduling or administration within the healthcare or NDIS space. Familiarity with CRM platforms and cloud-based storage solutions like OneDrive is a plus.

About the Culture YOU Thrive In

You excel in collaborative, open environments where direct feedback is welcomed. Remote work is your comfort zone, and you love the flexibility it brings.

Key Responsibilities YOU Can’t Wait to Do

Keep schedules updated and error-free.
Communicate clearly with clients and staff.
Solve scheduling conflicts with ease and professionalism.

How YOU Will Be Measured

Accuracy of schedule entries and maintenance.
Participant satisfaction and positive feedback.
Compliance with NDIS standards and internal guidelines.

When & Where YOU Will Work

Work-from-home, full-time position based in the Philippines.
Monday to Friday - Day Shift.

Ready to make an impact? Apply now and help us deliver seamless care experiences every day!

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prize.