Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Excellent communication skills with a focus on customer satisfaction., Previous customer service experience is a plus, but not mandatory., Positive, proactive, and adaptable with strong interpersonal skills..

Key responsibilities:

Deliver outstanding customer service to German-speaking customers via phone, email, and chat.

Respond promptly to customer inquiries and provide effective solutions.

Document customer interactions comprehensively in the CRM system.

Collaborate with colleagues to improve service efficiency and quality.

Job description

Join Patrique Mercier Recruitment JP as a German-speaking Customer Service Agent in the sunny and historic setting of Greece! This exciting position comes with a paid relocation package, allowing you to experience a new culture while helping customers. In this role, you will provide exceptional support to German-speaking clients, addressing their inquiries and resolving issues efficiently. If you’re passionate about customer service and looking for an adventure abroad, we want to hear from you!

Responsibilities

Deliver outstanding customer service to German-speaking customers via phone, email, and chat.
Respond promptly to customer inquiries and provide effective solutions to enhance satisfaction.
Maintain strong knowledge of company products and services to assist customers accurately.
Document customer interactions comprehensively in the CRM system for future reference.
Collaborate with colleagues to improve service efficiency and quality.
Participate in training to continuously develop your skills and product knowledge.
Provide insights and feedback to enhance the customer service process.

Requirements