Offer summary

Qualifications:

Fluency in Italian and English is required., Strong communication and interpersonal skills are essential., Attention to detail and organizational skills are important for managing listings., A background in customer service or operations is a plus..

Key responsibilities:

Manage property availability by maintaining direct contact with landlords.

Enhance property listings by updating offers and rental conditions.

Act as a liaison between landlords and various teams in the Operations Department.

Support landlords with their needs and optimize their rental opportunities.

Job description

🌍 Uniplaces: Building a Trusted Global Brand for Students

At Uniplaces, we’re on a mission to empower student mobility by making it easier to find accommodation. Backed by top-tier investors like Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital, we’re solving real-life challenges to help students worldwide — faster and better.

We are an internationally-minded company with a talented team and global ambitions. Our decisions are driven by our core values - Passion, Impact, Trust, and Team Spirit - which we strive to create an environment where everyone feels accountable and empowered to achiever their full potential.

About the Operations Team 🚀

Every day, students from 175 nationalities book over 5000 nights across 33 cities on uniplaces.com.

Our diverse team, representing 14 nationalities and speaking 6 languages, is dedicated to improving the student and landlord experience. We aim to make finding a room as easy as booking a flight.

Join Us as a Key Account Support Intern! 👩‍💻

🎯 In this role, you will be responsible for managing property availability by maintaining direct contact with our biggest landlords across the World, mainly in Europe. Having a close and professional relationship with them is what helps us achieve our goals.

🏠 Additionally, you’ll help enhance property listings by adding new offers, completing missing details, and ensuring rental conditions are always up to date. Your attention to detail will help create high-quality listings that attract tenants.

🤝 You will act as the bridge between landlords and all teams related to our Operations Department (such as Bookings, Customer Experience, Onboarding, etc) apart from supporting some tasks and needs from our landlords with other teams like Product or Marketing.

You’ll maintain seamless operations, optimize listings, and help landlords maximize their rental opportunities with Uniplaces!

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