Offer summary

Qualifications:

Certified System Administrator (CSA) or Certified Application Developer (CAD) with experience in ServiceNow projects., In-depth knowledge of ITSM, ITOM, ITBM, and other ServiceNow modules., Strong understanding of ITIL and ITSM processes, with ITIL certification as an advantage., Excellent communication skills in German and English, with experience in requirements analysis and strategic planning..

Key responsibilities:

Develop and design customized ServiceNow architectures for complex business requirements.

Lead customer workshops to capture requirements and design strategic IT solutions.

Provide technical leadership in the implementation of ServiceNow solutions in large projects.

Monitor and ensure the scalability, performance, and stability of the ServiceNow platform.

Job description

teamative helps customers to digitize their business. And it does so with a unique concept: It takes on the complete responsibility for innovative IT & SAP projects while at the same time defying the "War for Talent" with customized and scalable staffing services for holistic IT sourcing and can scale to any size in any technology through global and flexible team augmentation.

With a team of over 350 consultants, software developers and architects in 10 locations and additional 350 specialized partners, we help our customers make the most of their digital potential. As an innovation partner covering all situations, teamative combine the skills of a service provider with the flexibility of a staffing specialist. And create unique, scalable IT and SAP services, solutions and smart sourcing models of all kinds.

We provide services in S/4 and SAP, Digital Innovation, Infrastructure, Security & Cloud, and ServiceNow.

We are an ambitious process and consulting service provider, specialising in the implementation and optimisation of ServiceNow solutions for our customers from a wide range of industries.

Our goal is to support companies through efficient ITSM solutions and digital transformation. For our growing team, we are looking for motivated and experienced employees to expand our portfolio in the area of ServiceNow implementation.

Deine Aufgaben / your mission

Develop and design customised ServiceNow architectures for complex business requirements
Lead customer workshops to capture requirements and design strategic IT solutions
Provide technical leadership in the implementation of ServiceNow solutions in large projects, including ITSM, ITOM, CSM and other modules
Advise and support customers in optimising their ServiceNow instance and defining best practices
Monitoring and ensuring the scalability, performance and stability of the ServiceNow platform
Creating technical documentation and solution architectures
Coaching and mentoring implementation teams and junior architects
Integrating third-party systems into the ServiceNow platform using REST/SOAP APIs

Dein Profil / your profile

Certified System Administrator (CSA) or Certified Application Developer (CAD), with proven experience in implementing ServiceNow projects
In-depth knowledge of ITSM, ITOM, ITBM and other ServiceNow modules
Strong understanding of ITIL and ITSM processes (ITIL certification an advantage)
Several years of professional experience as a Solution Architect or Technical Architect in ServiceNow projects
Expertise in developing scripts (JavaScript, GlideScript) and customising business rules and workflows
Experience in the architecture and integration of cloud solutions and third-party systems
Strong skills in requirements analysis, problem solving and strategic planning
Excellent communication and presentation skills in German and English
Ability to work independently and take responsibility as an external service provider or freelancer

Warum wir? / why teamative?