Quality Control Specialist

About OptimizeRx

Quality Control Specialist Job Description

Founded in 2006, OptimizeRx is a health technology company that helps the world's leading life sciences brands ensure their marketing strategy and execution makes a difference in the lives of their brand eligible patients. The healthcare industry is evolving quickly, increasingly influenced by new and emerging channels of communication. Creating conversations that lead to better healthcare outcomes is at the heart of what we do. We use cutting edge and patented technology to ensure the privacy of consumers while engaging them and their treating providers all the way through our proprietary point of care network.

As Quality Control Specialist, your responsibility is to perform thorough Quality Control (QC) validation on programs mitigating errors and risks.

Core Responsibilities:

• Perform detailed Quality Control (QC) validation on programs set up in ORBIT, Google Ad Manager, CM360 and other third-party systems.
• Execute all QC processes as outlined in accordance with internal controls.
• Assist in implementing and managing a detailed QC validation process aimed at achieving zero program errors.
• Collaborate with implementation teams to understand program requirements and ensure accuracy in QC review.
• Document detailed QC steps performed for all programs, including details of issues identified and resolution steps taken.
• Support the resolution of program setup errors by working with Program Managers.
• Contribute to generating comprehensive reports outlining the results of quality control checks, including the creation of tracking matrices for setup error types with recommended resolutions.
• Provide feedback and suggestions for improvement to achieve high program setup accuracy.
• Participate in the development and improvement of internal controls related to QC.
• Assist in audit and testing for internal and external process controls.
• Perform various QC and research activities as assigned.
• Other duties as assigned.
  
  
  

Requirements:

• Bachelor's degree in business, or a related field
• Minimum of three years of QA/QC experience
• Strong attention to detail and accuracy
• Excellent process documentation, communication, and presentation skills
• Life Sciences, Healthcare Technology, Media, agency and/or advertising experience, preferred
• Familiarity with Asana, PowerBI or any visualization tools, preferred
• Experience with GAM & CM360 products
• Proficient in Microsoft Office Suite